Lead Advanced Analytics

AT&T•Atlanta, GA

2d•Onsite

About The Position

AT&T’s internet products (Fiber and AT&T Internet Air) are rapidly growing. Join a dynamic team of experts focused on developing strategic insights to accelerate our Consumer Broadband portfolio. Our team uses advanced analytics and strategic thought leadership to help deliver short-term and long-term priorities. Responsibilities include supporting new and ongoing sales, retention, and convergence initiatives and providing insights to help form, optimize, and evolve customer lifecycle strategy. As a Lead, you will be responsible for performing program-level analytics for offers, promotions, pricing, product trials & launches, and development of insights across sales channels at a national and local market level. You will work closely with key partners to perform root-cause, statistical, and other data-analysis techniques to collect and explore data, uncover trends, and deliver business insight and recommendations that create immediate value.

Requirements

Experience in sales analytics, customers insights, research methods, structured analysis, sampling techniques
Deep technical knowledge (SQL coding experience) and analytical skills to interpret data results (Power BI/Tableau experience)
Strong Excel skills are required, along with experience managing large, complex data sets
Experience in presentation design, development, delivery, and communication skills to present analytical results and recommendations
Ability to effectively manage and balance priorities for long-term projects and short-term ad-hoc requests
Strong understanding of internal business segments and stakeholders
Strong financial acumen
Bachelor’s degree (BS/BA) desired from an accredited University in a Quantitative field of study such as Data Science, Math, Statistics, Engineering or Physics.
5+ years of related experience.
Certification is required in some areas.
Analytical Thinking
Business Intelligence
Business Statistics
Conceptual Thinking
Data Gathering and Reporting
Knowledge of Organization
Project Management
Qualitative Research
Quantitative Research
Statistical Analysis and Measurement
Experience with Analytics and BI tools such as SQL, Python, R, Tableau, Palantir, etc.

Nice To Haves

Prior experience in broadband and/or the communications industry is preferred

Responsibilities

Expected to lead large, complex, cross-functional analytics projects that may span across multiple business units and analytics teams
Gather, analyze, and interpret a wide variety of data to evaluate performance and make predictions on future outcomes
Advise business partners and leadership with regards to patterns, relationships, and trends to make recommendations and align business direction
Develop and automate visualization as well as create executive material in support of findings
Tell the story about what is happening and why – the role focuses on insights and what they mean to the business rather than rote reporting

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone