About The Position

Leads and guides non-clinical personnel, performs complex diversified administrative and secretarial duties, and is responsible for maintaining and promoting efficiency in areas of responsibility.

Requirements

  • Associate's Degree required, or equivalent combination of education and related experience.
  • 5-7 years of relevant experience, required.

Responsibilities

  • Leads and guides, trains and evaluates the performance of the staff; provides feedback to supervisor for performance appraisals.
  • Acts as a team leader and guides clerical staff in the performance of diversified administrative and secretarial duties.
  • Assists in scheduling and implementing work-flow changes.
  • Coordinates the preparation of patient charts; collects, sorts, files, locates and distributes needed information, materials, records and paperwork.
  • Participates in developing and delivering training related to operations.
  • Responds to and resolves complex patient questions and issues as needed.
  • Ensures key functions are handled in an accurate and timely manner.
  • Assists in resolving difficult or complex administrative issues, as needed.
  • Prepares and maintains various statistical data.
  • Performs related duties as required.
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