Lead Admin Support Coordinator Anesthesia

Corewell HealthGrand Rapids, MI
Onsite

About The Position

Provides team leadership and supports key functions such as scheduling, onboarding, and department projects/workflows. Ensures administrative duties are completed in a timely manner. Directs and maintains accountability for complex, multi-faceted programs. Provides administrative support and reporting through the appropriate use of software's and/or other tools. Acts as a subject matter expert and resource for others on the team.

Requirements

  • Associate's Degree specific course work in office administration/secretarial science or equivalent level of education and experience
  • 2 years of relevant experience secretarial, computer experience, administrative projects, program management, office, statistical data collection and analysis, working in a high volume service industry working in business or accounting, cash handling, data systems, managed care, Medicare product industry, experience dealing with the public preferably in the medical or customer service field, database development, relevant clinical, directing the workload of others, specimen collection and client services, health care environment, hospital/physician/clerical experience, or experience in a medical research environment

Responsibilities

  • Creates and maintains team and department schedule and facilitates communication to ensure adequate administrative support and coverage for on site and off site providers.
  • Monitors data to ensure adequate support for the service.
  • Serves as subject matter expert and resource for team members for systems/technology utilized, receptionist and administrative duties.
  • Conduct training for new employees and/or new job responsibilities.
  • Supports leadership in monitoring issues with workflow, workloads, staffing, and reporting.
  • Recommend and participate in opportunities for improving the provider and team member experience
  • Greets and communicates in a manner consistent with caring and respect and follows established policies for confidentiality.
  • Answers telephone, takes messages, welcomes visitors and provides/relays information in a manner consistent with hospitality standards.
  • Composes documents and independently formats, types and proofreads correspondence, memos, reports, charts, statistics, meeting minutes, newsletters, etc.
  • Utilizes the appropriate software applications to maximize efficiency and effectiveness of office workload.
  • Performs/coordinates basic office duties such as sorting/distributing mail, copying, filing, faxing, completing forms, and ordering/maintaining equipment/supplies.
  • Maintains schedule/daily calendar for team members and providers, making independent judgments regarding priorities/rescheduling.
  • Arranges for conference/travel, meetings as needed.
  • Collects, compiles, and prepares data for analysis and develops systems that facilitate tracking of data.
  • Manipulates data to develop unique reports to meet special requests and reviews reports/data to determine accuracy.
  • Directs and maintains accountability for completion of complex, multi-faceted programs/projects.

Benefits

  • Comprehensive benefits package to meet your financial, health, and work/life balance goals.
  • On-demand pay program powered by Payactiv
  • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
  • Optional identity theft protection, home and auto insurance
  • Traditional and Roth retirement options with service contribution and match savings
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