Lead Account Executive, Commerce Growth

Darkroom•New York, NY
•$90,000 - $100,000•Hybrid

About The Position

Darkroom is a leading next-generation growth marketing firm focused on engineering the brands of tomorrow. Founded in 2017, Darkroom aims to redefine the modern agency by emphasizing speed, intelligence, and measurable impact. The company utilizes a human services model powered by Shadow, an AI commerce layer that combines executive strategy with proprietary technology to enhance creative output, operational efficiency, and revenue generation. Darkroom has driven billions in attributable revenue across various e-commerce platforms and is recognized as one of the fastest-growing private companies in America and a highly effective performance media agency. The founders were acknowledged by Forbes 30 Under 30 for their contributions to technology, marketing, and advertising.

Requirements

  • 5+ years in a full-cycle Account Executive or equivalent sales role with a documented closing track record.
  • Agency, MarTech, marketplace/commerce, or SaaS experience strongly preferred.
  • Commerce credibility: ability to discuss unit economics, retail media, marketplace mechanics, TikTok Shop, creator-led selling, retention/lifecycle, SEO, AI-search/GEO, CRO, and web builds.
  • Closer DNA: experience carrying a quota and closing new-business and expansion deals, energized by revenue outcomes, and capable of sourcing own pipeline.
  • Multi-service instinct: ability to see the whole commerce operation and build deals accordingly.
  • Network-builder: ability to turn platform partners and conferences into durable pipeline.
  • Commercially instinctive.
  • Self-directed operator: highly organized, proactive, fast-moving.
  • Tool-proficient: HubSpot (or equivalent CRM), Notion, Google Workspace, Slack; comfortable reading performance data and dashboards.
  • Polished communicator: Fluent English, strong video presence, comfortable presenting to founders, CMOs, and heads of e-commerce.

Nice To Haves

  • NYC strongly preferred for location.

Responsibilities

  • Own a quarterly new-business number across the commerce practice, led by Amazon and TikTok Shop.
  • Build and work a partner ecosystem as a durable referral engine, including Amazon and TikTok Shop partner networks, Shopify Plus, aggregators, brand holdcos, 3PLs, logistics partners, marketplace tooling, and relevant tech platforms.
  • Represent Darkroom at industry events and conferences related to the commerce practice.
  • Develop and pursue a named target list of brands that fit the commerce practice, alongside a category focus.
  • Field and close inbound leads that arrive in the commerce practice.
  • Run a deliberate attach motion on every new deal, scoping retention and digital products into the initial engagement.
  • Lead the full commercial process: scoping, pricing, proposal, and close.
  • Work with the marketing team to understand inbound strategy.
  • Run a standing weekly expansion meeting with Managing Directors and SVP, Strategy to work the client base for upsell and cross-sell opportunities.
  • Proactively identify expansion opportunities through client conversations, performance data, and account signals.
  • Maintain deep, current command of Darkroom's commerce service catalog and the platforms behind it.
  • Be present on onboarding calls for new clients in the commerce practice.
  • Maintain clean pipeline documentation in HubSpot and Notion.

Benefits

  • Unlimited PTO + US holidays
  • Company-sponsored medical, dental, and vision coverage
  • Robust 401(k) program with company match
  • Profit-sharing opportunities
  • Flexible parental leave
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