Lead Academic Advisor (Student Services Professional III)
About The Position
The Lead Academic Advisor plays a pivotal role in supporting the academic success and exploration of undergraduate students, with a primary focus on first- and second-year Undeclared students and upper-division students pursuing individualized academic pathways. Reporting to the Undergraduate Studies Director, this position provides comprehensive coordinated care advising that empowers students to explore majors, develop academic plans, and achieve timely graduation. The role also contributes to campus-wide advising initiatives by helping develop advising infrastructure, including EAB Navigate configuration and cross-divisional collaboration. This is an exciting opportunity for an experienced advising professional who is passionate about student success, equity, and innovative approaches to academic support.
Requirements
- A Master's degree in student personnel, higher education/student affairs, counseling or related field.
- Experience advising a diverse group of students.
- Experience utilizing SDSU Navigate advising (EAB) and other academic advising tools
- Knowledge of one or more academic disciplines in terms of curricular requirements and career paths.
- Experience advising a student organization.
- Ability to use initiative to plan and implement program activities and improvements.
- Experience in database tracking and management.
- Two years of experience in interpreting and explaining academic policies governing public or private university admissions.
- Two years of experience working in a college or university’s admissions, advising, evaluations, registrar or other student service related office.
- Demonstrated experience using a degree audit system.
- Demonstrated experience reviewing college transcript information.
- Ability to calculate grade point averages.
- Demonstrated commitment to engaging in service with underrepresented populations.
- Demonstrated knowledge of barriers for underrepresented students.
- Experience in fostering or has demonstrated commitment to underrepresented student success.
- Expertise or demonstrated commitment to developing expertise in cross-cultural communication and collaboration.
Nice To Haves
- One year in the program area to which assigned may be preferred but is not required.
Responsibilities
- Provide comprehensive academic advising to first- and second-year Undeclared students, as well as major advising for upper-division Undeclared students.
- Guide students through academic planning, major exploration, degree requirements, and university policies to support timely graduation.
- Collaborate with cross-divisional partners to develop and maintain advising infrastructure, including EAB Navigate configuration and advising tools.
- Interpret academic records, degree audits, transfer coursework, and university policies to support informed student decision-making.
- Contribute to student success initiatives and continuous improvement efforts that enhance advising services and support equitable student outcomes.
Benefits
- 15 paid holidays, vacation, and sick leave.
- CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
- Medical, dental, and vision options at low or no cost.
- CSU tuition fee waiver for employees and eligible dependents.
- FlexCash, life and disability insurance, legal and pet plans.
- Access to the library, campus events, employee groups, and volunteer and social activities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
