This position collaborates with LDT Operations to increase efficiency within the organization and ensure accuracy of DPLEAK job logs and licensed affiliate video uploads. The role involves reviewing job logs and videos for accuracy, corresponding with affiliate administration on test results and certifications, and issuing certifications to affiliates. The technician will ensure affiliates comply with established DPLEAK protocols and procedures, maintain the SPO log, and coordinate completed jobs with operations and billing for timely and consistent billing. Assistance with billing prep and billing may be required as needed and as primary function allows. This role also supports tester and inspector certifications at the state level, working with LDT management to establish state-specific testing requirements and collaborating with licensing to ensure LDT maintains state and individual licensing. Additionally, the technician will work with individual testers and operations to ensure testers achieve and maintain State, ICC, PEI, and manufacturers training and certification. The role also involves managing Vairrko training documentation (JF training portal) and acting as the Vairrko lead for LDT, collaborating with JF training management to ensure all field testers/techs fully utilize Vairrko and upload certifications. Assistance with obtaining and uploading new tester certifications and showing testers Vairrko functionality is also part of the responsibilities.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED