LDH Digital Special Projects Manager

University of New Orleans•Baton Rouge, LA

About The Position

The LDH Digital Special Projects Manager manages special IT and data projects for the Digital Division, including system implementations, data migrations, and platform modernization initiatives. The role tracks implementation of new federal and state system requirements against existing system builds, maintains requirements traceability and rework documentation, and coordinates data validation and reconciliation for data warehouse and reporting platform projects. It also coordinates development, quality engineering, and program teams on system releases, environment scheduling, and production deployments. The position prepares status reports, risk assessments, and decision documents for program and LDH executive leadership; manages project roadmaps to ensure enhancements and epics align with federal and state guidance; and prepares memos for management and elected officials as needed. It consults agency legal counsel regarding legislation, policy, program revisions, recipient appeals, audits, and litigation related to program issues. The manager also communicates and meets with CMS, partners, vendors, legal counsel, and program staff regarding Medicaid regulations, project requirements, and timely resolution of conflicts. The role keeps project documents complete, current, and appropriately stored; works with LDH project leaders to identify and document project scope, tasks, and timelines; identifies project resources and coordinates assignments with LDH personnel and contractors; identifies roadmap impediments and risks; manages schedules and leads project meetings; and develops standards, procedures, and best practices for efficient division operations. The position also assists the Medicaid Director, Medicaid Deputy Director, and LDH Executive Management on special projects, and performs other duties as assigned.

Requirements

Bachelor’s degree.
At least 4 years of professional experience managing projects.
At least 2 years of professional experience with project management software such as Microsoft Project, Microsoft Project Server, Microsoft SharePoint, JIRA, or relevant industry software.
Experience presenting information to technical and non-technical audiences.
Excellent analytical skills.
Effective organizational and time-management skills.
Enhanced attention to detail and follow-up.
Verbal and written communication skills.

Nice To Haves

Advanced degree.
At least 5 years of professional experience managing projects.
At least 3 years of professional experience with project management software such as Microsoft Project, Microsoft Project Server, Microsoft SharePoint, JIRA, or relevant industry software.
At least 3 years of professional experience with internal LDH information systems or programs utilized by the department.
CAPM, PMP, PgMP, PMI-ACP, PMI-RMP, PMI-SP, OPM3, or relevant industry certifications.

Responsibilities

Manage Digital Division IT and data projects, including system implementations, data migrations, and platform modernization initiatives.
Track implementation of federal and state system requirements against existing system builds and maintain requirements traceability and rework documentation.
Coordinate data validation and reconciliation for data warehouse and reporting platform projects with program staff, IT staff, and vendors.
Coordinate development, quality engineering, and program teams on system releases, environment scheduling, and production deployments.
Prepare status reports, risk assessments, and decision documents for program and LDH executive leadership.
Manage project roadmaps to ensure enhancements and epics are completed in accordance with federal and state guidance.
Prepare memos for management and elected officials as needed.
Consult agency legal counsel regarding legislation, program policy, program revisions, recipient appeals, audits, and litigation pertaining to program issues.
Correspond and meet with CMS, partners, vendors, legal counsel, and program staff about Medicaid regulations, project requirements, and conflict resolution.
Ensure project documents are complete, current, and stored appropriately.
Work with LDH project leaders to identify, document, and coordinate project scope, tasks, and timelines.
Identify project resources and coordinate responsibility assignments with LDH project personnel and contractors.
Identify impediments and risks to project roadmaps.
Manage project schedules and lead meetings for assigned projects.
Develop standards, procedures, and best practices to support efficient and effective division operations.
Assist the Medicaid Director, Medicaid Deputy Director, and LDH Executive Management on special projects.
Perform other duties as assigned.