LDH Digital Special Projects Manager

University of New Orleans•Baton Rouge, LA
•$75,000 - $85,000

About The Position

The Digital Special Projects Manager manages special IT and data projects for the Digital Division, including system implementations, data migrations, and platform modernization initiatives. The role tracks new federal and state system requirements against existing system builds and maintains requirements traceability and rework documentation. It coordinates data validation and reconciliation for data warehouse and reporting platform projects, and coordinates development, quality engineering, program teams, vendors, releases, environments, and production deployments. The position prepares project status reports, risk assessments, decision documents, and memos for program and executive leadership, management, and elected officials. It manages project roadmaps, schedules, meetings, project documentation, scope, tasks, timelines, resources, responsibilities, risks, and impediments. The manager also develops standards, procedures, and best practices; consults agency legal counsel on relevant program matters; and works with CMS, partners, vendors, counsel, and program staff on Medicaid regulations and project requirements. The role assists the Medicaid Director, Medicaid Deputy Director, and LDH Executive Management on special projects and performs other duties as assigned.

Requirements

  • Bachelor’s degree.
  • At least 4 years of professional experience managing projects.
  • At least 2 years of professional experience with project management software such as Microsoft Project, Microsoft Project Server, Microsoft SharePoint, JIRA, or relevant industry software.
  • Experience presenting information to technical and non-technical audiences.
  • Excellent analytical skills.
  • Effective organizational and time-management skills.
  • Enhanced attention to detail and follow-up.
  • Verbal and written communication skills.

Nice To Haves

  • Advanced degree.
  • At least 5 years of professional experience managing projects.
  • At least 3 years of professional experience with project management software such as Microsoft Project, Microsoft Project Server, Microsoft SharePoint, JIRA, or relevant industry software.
  • At least 3 years of professional experience with internal LDH information systems or programs utilized by the department.
  • CAPM, PMP, PgMP, PMI-ACP, PMI-RMP, PMI-SP, OPM3, or relevant industry certifications.

Responsibilities

  • Manage Digital Division IT and data projects, including system implementations, data migrations, and platform modernization initiatives.
  • Track implementation of new federal and state system requirements against existing system builds and maintain requirements traceability and rework documentation.
  • Coordinate data validation and reconciliation for data warehouse and reporting platform projects with program staff, IT staff, and vendors.
  • Coordinate development, quality engineering, and program teams on releases, environment scheduling, and production deployments.
  • Prepare status reports, risk assessments, and decision documents for program and LDH executive leadership.
  • Manage project roadmaps to ensure Enhancements and Epics are completed in accordance with federal and state guidance.
  • Prepare memos for management and elected officials as needed.
  • Consult agency legal counsel regarding legislation, program policy, program revisions, recipient appeals, audits, litigation, and related program issues.
  • Correspond and meet with CMS, partners, vendors, legal counsel, and program staff about Medicaid regulations to establish project requirements and resolve conflicts.
  • Ensure project documents are complete, current, and stored appropriately.
  • Work with LDH project leaders to identify, document, and coordinate project scope, tasks, and timelines.
  • Identify project resources and coordinate assignment of individual responsibilities with LDH project personnel and contractors.
  • Identify impediments and risks to project roadmaps.
  • Manage project schedules and lead meetings for assigned projects.
  • Develop standards, procedures, and best practices for efficient and effective division operations.
  • Assist the Medicaid Director, Medicaid Deputy Director, and LDH Executive Management on special projects.
  • Perform other duties as assigned.
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