LCU/R Specialist

CFO Trane U.S. -CFO•Rochester, MA

2d•Hybrid

About The Position

The LCU/R Quoting Specialist supports Trane Supply’s sales and customer service operations by developing accurate, timely, and competitive quotes for Light Commercial Unit (LCU) and Residential (R) HVAC equipment. This position plays a critical role in enabling profitable growth by ensuring quotes meet technical requirements, adhere to established pricing and policy guidelines, and are delivered with a high standard of professionalism. The specialist works closely with Trane Supply branches, inside and outside sales teams, and other internal partners to support customer needs and enhance the overall quoting experience.

Requirements

High school diploma required
Prior experience in HVAC, mechanical systems, technical quoting, or sales support strongly preferred.
Familiarity with commercial HVAC products—particularly light commercial and replacement equipment—is a significant advantage.
Strong technical aptitude with the ability to interpret equipment specifications, mechanical drawings, and application requirements.
Proficiency with business systems such as Salesforce, CRM, and equipment selection tools; Microsoft Office proficiency required.
Exceptional attention to detail, accuracy, and organizational skills.
Strong customer service orientation with effective communication and interpersonal skills.
Ability to manage multiple priorities and meet defined service-level expectations in a fast-paced environment.

Nice To Haves

associate or bachelor’s degree in business, engineering, or a related field preferred.

Responsibilities

Develop, prepare, and deliver detailed and accurate quotes for LCU/R HVAC equipment based on customer requests and specifications.
Review RFQs, equipment replacements, and customer requirements to determine appropriate product selection and pricing.
Utilize Trane Supply systems, product selection tools, resources, salesforce and CRM.
Validate all quoted information, including pricing, product configurations, availability, freight, lead times, and applicable warranties.
Ensure all quotes follow Trane Supply policies, pricing authority guidelines, and established quoting standards.
Partner with Trane Supply branch teams, account managers, account development associates, and product support resources to resolve technical inquiries and verify equipment application suitability.
Interpret HVAC specifications, drawings, and schedules to ensure accuracy and alignment with customer and market requirements.
Track and manage workload to ensure quote turnaround times are achieved, and customer expectations are met.
Actively contribute to continuous improvement efforts related to quoting tools, templates, processes, and customer experience.
Provide guidance and product knowledge support to internal teams to strengthen Trane Supply’s effectiveness.