LCML Sustaining and Applications Product Manager

Carrier•East Syracuse, NY

11d•$117,500 - $234,500•Hybrid

About The Position

As the LCML sustaining and applications product manager, you will lead the applications engineering and sustaining product team to ensure that the sales force is assisted with presales technical support and sustaining product strategy for the overall LCML portfolio. You will also engage and collaborate with the software teams that manage our eCAT and other selection software tools. Are you focused, driven, and passionate about innovating and developing products and systems? Are you willing to work in a dynamic work environment, communicate effectively with your partners, and be able to raise issues openly? Come and join the ranks of one of the world's most respected, fast-growing, and creative companies. This position follows a hybrid schedule, with 3 days onsite and 2 days remote per week

Requirements

Bachelor’s Degree
5 + years of experience in product management, engineering, and/or application engineering
Must have unrestricted authorization to work in the USA. No visa sponsoring available.

Nice To Haves

Masters Degree
HVAC industry experience, preferred
Experience with commercial packaged units is also preferred
Strong analytical and problem solving skills
Working knowledge of Microsoft Suite
Excellent written and verbal interpersonal skills
Have an ability to coordinate across multiple functions, to maintain composure in high pressure situations, and to make decisions in a fast-paced environment
Have a combination of excellent technical skills, be a self-starter, with strong business understanding, strong self-direction, and excellent interpersonal/influencing skills to work across the Carrier organization and with customers
Have a personality defined by positivity, responsibility, integrity, accountability, and respect culminating in a strong work ethic

Responsibilities

Manage the team of application engineers on a day-to-day basis providing guidance and support for our distribution partners
Collects and analyzes data on competitive product and service analysis to educate and ensure the application team is educated on the market position
May participate in promotional activities or trade shows, working with developers, advertisers, or production managers, to market products or services.
Collaborates with the product managers to identify opportunities for sales tools and marketing materials based on requests to the applications team.
Ensure that the sales tools and software are aligned with the product launch plans
Prioritize the implementation of new features and set specific timelines
Develop sales and marketing tools that assist the field sales force in their selling efforts of light commercial product lines
Coordinate the overarching sustaining strategy for quality and performance improvement for commercial rooftops, splits, and associated accessories.