Lawn Division Leader

Parshall Companies•Traverse City, MI

4d•Onsite

About The Position

Parshall Lawn Care Experts is seeking a driven and experienced Lawn Division Leader to lead our lawn care operations, develop high-performing technicians, and help grow one of the fastest-growing divisions within our company. This is a rare opportunity to lead, build, and grow a professional lawn care division within a company that invests in people and long-term careers. At Parshall, we don't just provide lawn care services - we build skilled professionals, strong teams, and long-term careers. The Lawn Division Leader is responsible for overseeing all lawn care operations within their assigned branch. This role leads Lawn Care Technicians, ensures production efficiency, maintains safety and quality standards, and supports the growth of the division. You will work closely with the Branch Manager and other divisions to ensure operations are efficient, profitable, and aligned with company standards.

Requirements

Michigan Certified Pesticide Applicator License
Valid driver's license with a clean driving record
Strong leadership and team management experience
Experience in professional lawn care, turf management, or related green industry field
Strong communication and problem-solving ability

Nice To Haves

Advanced knowledge of turfgrass health, fertilization programs, weeds, diseases, and nutrient deficiencies
Experience with lawn care scheduling, routing, and operational software
Experience managing inventory, equipment, and production metrics

Responsibilities

Lead, train, and develop Lawn Care Technicians
Provide coaching, accountability, and performance management
Conduct Career Path Performance Reviews (CPPRs) and support career path development
Build a strong, customer-focused team culture
Support recruiting, onboarding, and technician development efforts
Oversee daily lawn care operations for all lawn service routes and programs
Ensure technicians operate efficiently and meet production expectations
Work closely with scheduling staff to maintain productive routing and workflows
Monitor service completion and ensure customers are serviced according to schedule
Identify opportunities to improve operational efficiency and technician productivity
Ensure all lawn care services meet Parshall's quality standards
Support technicians with turfgrass diagnostics and treatment recommendations
Conduct field inspections and ride-alongs to verify service quality when needed
Address customer concerns and escalated service issues when necessary
Assist sales teams in diagnosing lawn issues and recommending treatment programs
Identify opportunities to expand services within existing customer accounts
Collaborate with Tree Care and Pest Control divisions to provide comprehensive property care solutions
Support the continued growth and profitability of the Lawn Care division
Ensure compliance with Michigan pesticide regulations and industry standards
Verify technicians maintain required licenses and certifications
Lead safety meetings and reinforce company safety expectations
Ensure proper handling, storage, and application of fertilizers and pesticides
Oversee maintenance and organization of lawn care equipment and service vehicles
Monitor chemical, fertilizer, and material inventory levels
Coordinate supply ordering and inventory management
Ensure equipment remains safe, operational, and professional in appearance