Law Office Receptionist

Quintana & Barajas, PLLC•San Antonio, TX

166d•Hybrid

About The Position

Quintana & Barajas is a growing San Antonio law firm serving clients in immigration, criminal, and family law. With over a decade of service in South Texas, we are proud of our track record advocating for clients across San Antonio and the surrounding communities. We are looking for a full-time bilingual (English/Spanish) Front Desk Receptionist who is warm, welcoming, professional, and organized. As the first point of contact for our clients, this role is essential in creating a positive and respectful experience for everyone who walks through our doors or calls our office. Many of our clients come to us during stressful times, so we are seeking someone who is friendly, patient, and committed to excellent customer service.

Requirements

Bilingual in English and Spanish (required)
Strong communication and customer service skills
Ability to multitask and stay organized in a fast-paced environment
Professional, reliable, and detail-oriented

Nice To Haves

Experience as a receptionist or in a client-facing role preferred

Responsibilities

Greet clients and visitors with professionalism and warmth
Answer and direct incoming phone calls
Schedule and confirm appointments
Assist with client intake and administrative tasks
Process and distribute incoming mail and deliveries
Monitor and maintain office supply inventory, including break room stock
Maintain a clean, organized, and welcoming front desk and waiting area at all times
Keep the main copy area stocked with paper and free of clutter
Conduct weekly follow-ups with leads to support client intake efforts
Serve as a backup to the billing department when needed