Law Office Intake Coordinator

THORP PURDY JEWETT URNESS & WILKINSON P.C.•Springfield, OR

7d•$25 - $30•Onsite

About The Position

Thorp Purdy is looking for a motivated and detail-oriented Law Office Intake Coordinator to join their team in Springfield, OR. This is a fantastic opportunity to be the first point of contact for clients navigating the legal process, playing a vital role in delivering a compassionate and professional experience from day one. If you thrive in a fast-paced legal environment and love connecting people with the help they need, we want to hear from you!

Requirements

Prior experience in a law firm, legal intake, or client-facing administrative role preferred
Strong communication skills, both verbal and written, with a professional and empathetic demeanor
Proficiency with legal case management software or CRM systems is a plus
Excellent organizational skills and ability to manage multiple priorities simultaneously
High level of discretion and ability to handle sensitive and confidential information
Familiarity with legal terminology and intake procedures is strongly preferred
High school diploma or equivalent required; associate's or bachelor's degree a plus

Responsibilities

Manage the client intake process from initial contact through case onboarding
Conduct intake interviews with prospective clients to gather case information and assess eligibility
Accurately enter and maintain client data in case management software
Coordinate with attorneys and legal staff to schedule consultations and follow-up appointments
Respond to inbound calls, emails, and inquiries in a timely and professional manner
Prepare and send intake forms, engagement letters, and new client documentation
Track and follow up on pending leads and prospective client inquiries
Ensure compliance with confidentiality and legal intake protocols