Law Office Assistant 1 (02-1603)

State of Alaska•Anchorage, AK

4d•Onsite

About The Position

This position is open to Alaska Residents only. The Law Office Assistant (LOA) I is responsible for assessing, assigning, and opening incoming court cases and CASA volunteer files. The LOA I also handles filing, checking in, and distributing all incoming materials; data entry; processing copy jobs; obtaining court copies; researching and obtaining professional client records, generally through written communication; monitoring the section staff calendar and coverage; ordering and maintaining office supplies; answering telephones; and other projects as assigned, including interfacing with other professionals and the public. The Office of Public Advocacy (OPA) provides legal advocacy and guardianship services to vulnerable Alaskans. With offices in Anchorage, Juneau, Fairbanks, Kenai, Palmer, and Bethel, OPA advocates for abused and neglected children in protective proceedings, provides public guardianship for incapacitated adults, advocacy for victims of elder fraud, attorney services for respondents in adult guardianship proceedings, for parents in child in need of aid cases, and conflict criminal cases received from the Public Defender Agency.

Requirements

One year of experience that involves some combination of providing significant customer service contact; eliciting or exchanging information as related to requirements or procedures necessary to secure services, authorizations, or goods on behalf of the client; and/or performing standard administrative tasks such as preparing correspondence or reports, filing, entering data, receiving payments, and/or maintaining logs and includes the regular, proficient use of electronic management information systems and word processing and other standard business software applications.
Ability to manage multiple tasks with frequent interruptions.
Knowledge of filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms.
Excellent verbal and written communication skills.
Uses computers, software applications, databases, and automated systems to accomplish work.
Displays a high level of effort and commitment towards performing work; demonstrates responsible behavior.
Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.
Must be able to obtain a Notary Public upon hire.
Must be able to pass a criminal background check to meet security requirements for using criminal record networks such as APSIN and National Crim Enforcement Information Center/National Law Enforcement Telecommunications System (NCIC/NLETS).

Nice To Haves

Some or all of the following position specific competencies: Attention to Detail, Clerical skills, Computer Skills, Conscientiousness, Interpersonal Skills.

Responsibilities

Assess, assign, and open incoming court cases and CASA volunteer files.
File, check in, and distribute all incoming materials.
Perform data entry.
Process copy jobs.
Obtain court copies.
Research and obtain professional client records, generally through written communication.
Monitor the section staff calendar and coverage.
Order and maintain office supplies.
Answer telephones.
Undertake other projects as assigned, including interfacing with other professionals and the public.