Lavatory and Water Agent

Menzies Aviation Careers•Dallas, TX

2d•Onsite

About The Position

The Lavatory and Water Agent services aircraft lavatory and potable water systems safely, promptly, and efficiently. The role supports on-time aircraft departures and operational excellence while ensuring compliance with airline, airport, regulatory, and company standards. Work takes place in an airport ramp environment, with exposure to noise, weather, and moving equipment. Shift work, including nights, weekends, and holidays, may be required. The agent services lavatory systems, replenishes potable water, operates specialized service vehicles and equipment, and maintains accurate service records. The role also includes equipment inspections, reporting defects, maintaining clean work areas, and communicating with ramp agents, supervisors, and flight crews. The agent is expected to follow safety procedures, use required personal protective equipment, handle hazardous materials properly, and participate in the Safety Management System. Employees must take reasonable care of their own and others' health, safety, and well-being in accordance with workplace rules and training. The company prohibits misuse of alcohol and drugs and conducts regular testing to enforce its Substance Misuse Policy.

Requirements

High school diploma or equivalent.
Valid driver's license with a clean driving record.
Ability to pass a background check and obtain airport security clearance.
Must pass a pre-employment drug test.
Basic understanding of safety procedures and equipment operation.
Previous ramp or ground service experience.
Ability to lift, push, and pull up to 50 lbs.
Ability to work outdoors in all weather conditions.
Ability to stand, walk, bend, and kneel for extended periods.
Comfort working around aircraft noise and fumes.
Strong attention to detail and safety awareness.
Ability to work in a fast-paced, team-oriented environment.
Good communication and time management skills.
Ability to follow instructions and standard operating procedures.
Reliability and punctuality.

Responsibilities

Service aircraft lavatory systems, including draining waste tanks and replenishing chemicals.
Refill potable water tanks according to airline and safety standards.
Participate in the Safety Management System (SMS).
Operate specialized service vehicles and equipment safely on the ramp.
Follow safety procedures, including proper hazardous-material handling and PPE use.
Conduct pre- and post-operation equipment inspections and report defects.
Maintain accurate service records and documentation as required.
Communicate effectively with ramp agents, supervisors, and flight crews.
Complete services within designated turnaround times.
Maintain the cleanliness of equipment and work areas.
Adhere to FAA, OSHA, and company policies and procedures.
Perform other duties as requested.