Laundry Maintenance Manager

Westgate Resorts • Orlando, FL

7h • $70,000

About The Position

The Laundry Maintenance Manager leads the maintenance team responsible for keeping commercial laundry equipment, systems, and facility operations safe and efficient. This hands-on leadership role combines technical maintenance expertise with preventive maintenance, project management, budgeting, procurement, and Team Member development. The manager is expected to demonstrate Westgate’s values of Passion, Integrity, and Work Ethic.

Requirements

• Minimum of 3 years of leadership experience in a commercial laundry environment.
• Strong knowledge of commercial laundry equipment, including Milnor and Chicago equipment, automated rail systems, pneumatics, steam, hydraulic, electrical, and mechanical systems.
• High school diploma required.
• Strong troubleshooting and problem-solving skills, including the ability to diagnose and resolve mechanical, electrical, plumbing, refrigeration, and equipment-related issues.
• Ability to read and interpret blueprints, technical data, schematics, and O&M manuals.
• Strong organizational, communication, and leadership skills, with the ability to manage multiple priorities and meet deadlines.
• Minimum of 1 year of computer experience and ability to use HotSOS and other maintenance technology.
• Valid driver's license required.
• Ability to lift, carry, push, and pull up to 50 pounds.
• Ability to safely work on ladders, scaffolds, lifts, and in confined or tight spaces.
• Ability to work independently with minimal supervision while maintaining high standards of safety and quality.
• Must be energetic, self-motivated, detail-oriented, and able to work effectively under pressure.
• Strong communication and interpersonal skills, including the ability to build positive relationships with Team Members, leadership, customers, and vendors.
• Must pass a background check and drug test and provide proof of eligibility to work in the United States.
• Must uphold Westgate Resorts' standards of professionalism, safety, integrity, and exceptional guest service.

Nice To Haves

• Associate's or Bachelor's degree in a maintenance-related field.
• OSHA Safety Certification.
• Trade certifications or licenses in refrigeration, plumbing, electrical, or another major trade.

Responsibilities

• Manage the maintenance department budget by tracking expenses and overseeing proactive procurement.
• Manage procurement, inventory, and maintenance of tools, equipment, parts, and materials.
• Lead and coordinate engineering projects, preventive maintenance, repairs, and daily maintenance operations.
• Develop and maintain departmental schedules to support continuous laundry operations.
• Lead the maintenance team through clear expectations, accountability, training, and performance management.
• Lead the Laundry Safety Committee and promote a strong workplace safety culture.
• Maintain and troubleshoot commercial laundry equipment, including Milnor and Chicago equipment, automated rail systems, pneumatics, and logic controls.
• Troubleshoot and maintain steam, pneumatic, hydraulic, plumbing, electrical, mechanical, and low-voltage systems in a commercial laundry environment.
• Inspect equipment and facility systems to identify potential issues, safety hazards, and opportunities for proactive repairs.
• Use HotSOS and other technology to document work orders, inspections, repairs, and maintenance activities.
• Read and interpret blueprints, technical data, schematics, and Operations & Maintenance manuals.
• Communicate professionally with Team Members, leadership, vendors, and other departments through radios, phones, email, and in person.
• Perform general custodial and maintenance duties as needed to support laundry operations.
• Perform additional duties as assigned by resort operations leadership.

Benefits

• Medical, dental, and vision coverage
• Paid time off, including vacation, sick, and personal time
• Paid holidays
• 401(k) with company match
• Daily Pay access
• Pregnancy, parental leave, and adoption assistance
• Wellness programs
• Flexible Spending Accounts (FSA)
• Tuition assistance
• Military leave
• Employee Assistance Program (EAP)
• Life, disability, accident, critical illness, and hospital insurance
• Pet insurance
• Discounts on hotels, cruises, resorts, restaurants, entertainment, and more
• Low-cost gym membership
• Annual scholarship of up to $40,000 for one eligible dependent of a current Team Member
• Career growth and advancement opportunities
• Community involvement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED