Laundry Attendant

MCR Hotels•Lima, OH

9d•Onsite

About The Position

The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. This role focuses on maintaining spotless cleanliness, ensuring product consistency and quality, and contributing to overall guest satisfaction and teamwork. The Laundry Attendant performs all stages of linen processing, including collecting, transporting, sorting, weighing, loading and unloading washers, dryers, and laundry chutes, folding, storing, and delivering linens. They are responsible for washing and drying all dirty linens, towels, and rags as directed, removing and sorting dirty linens, and folding and stocking linen carts. Additionally, the role involves understanding the operation of laundry equipment, cleaning dryer filters, maintaining equipment, sweeping and mopping laundry floors, keeping laundry carts clean, stocking linen closets, and managing cleaning chemicals.

Requirements

Must have a positive attitude and willingness to learn.
Must be able to understand and follow established guidelines and procedures.
Must work well in stressful, high-pressure situations.
Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
Must be able to convey information and ideas clearly.
Must have a desire to serve all guests.
Must be 18 years of age or older to perform this job.
Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor.
Never work while off the clock.
Clock in/out for breaks at the designated time on your schedule.
Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
Regularly required to stand for sustained periods of time.
Regularly required to walk to accomplish tasks, particularly for long distances or moving from one work site to another.
Regularly required to make substantial movements (motions) of the wrists, hands, and/or fingers.
Required to lift and carry certain laundry supplies, linens and other items.

Nice To Haves

Experience in a hospitality, service, consumer-facing franchise or related field preferred.

Responsibilities

Performs all stages of linen processing, including collecting, transporting, sorting, weighing, loading, and unloading of washers, dryers, and laundry chutes, folding, storing and delivering.
Wash and dry all dirty linens, towels, rags, etc., as directed by management.
Remove and sort dirty linens and towels from laundry carts.
Fold linens/towels and stock linen carts, as required.
Understand operation of washing machines and dryers.
Clean dryer filter as directed and noted on checklist and maintain all equipment as trained.
Sweep and mop laundry floors storing all linens off the floor.
Keep laundry carts clean and free of debris.
Stocks all linen closets throughout the hotel, as applicable.
Replace and replenish cleaning chemicals.