Laundry Attendant (June) - W Barcelona
About The Position
Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner. Deliver Laundry and Clothing to guestrooms. Position requires excellent guest service skills and availability to work a flexible schedule. Respond promptly to requests from guests, Front Desk, or At Your Service requests. Monitor the cleanliness and appearance of laundry/dry cleaning. Complete all valet tickets properly to provide proper handling. Coordinate all repairs to appropriate persons and pick-up for delivery when completed. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; grasp, turn, and manipulate objects; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
Requirements
- Excellent guest service skills
- Availability to work a flexible schedule
Nice To Haves
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
Responsibilities
- Greet the guest upon their arrival
- Assist with the unloading of guest items in a safe manner
- Deliver Laundry and Clothing to guestrooms
- Respond promptly to requests from guests, Front Desk, or At Your Service requests
- Monitor the cleanliness and appearance of laundry/dry cleaning
- Complete all valet tickets properly
- Coordinate all repairs to appropriate persons and pick-up for delivery when completed
- Follow all company policies and procedures
- Ensure uniform and personal appearance are clean and professional
- Maintain confidentiality of proprietary information
- Protect company assets
- Speak with others using clear and professional language
- Prepare and review written documents accurately and completely
- Answer telephones using appropriate etiquette
- Develop and maintain positive working relationships with others
- Support team to reach common goals
- Listen and respond appropriately to the concerns of other employees
- Comply with quality assurance expectations and standards
- Reach, bend, twist, pull, and stoop
- Grasp, turn, and manipulate objects
- Move, lift, or carry objects weighing less than or equal to 10 pounds
- Stand, sit, or walk for an extended period of time
- Perform other reasonable job duties as requested by Supervisors
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
