Laundry Attendant- HVRW

Hotel Valencia Corp•San Antonio, TX

2d•Onsite

About The Position

Responsible for washing, drying, and folding linen, as well as treating stains. Responsible for taking requests for the items that may need to be processed during the day. Keeps communication flowing between the other houseman, supervisors, and management to ensure all needs are being met for the hotel and its guests. You are also expected to complete any task assigned and your duties as an employee are not limited to this job summary.

Requirements

Able to read labels in English for laundry chemicals.
Effective organizational and communication skills.
Multitask-oriented.
Practical and organized in a small work area.
Ability to overcome unexpected obstacles through resourceful means.
Neat, professional appearance and good personal hygiene.
Able to work varying schedules to reflect the business needs of the hotel.
In addition, attendance at all scheduled training sessions and meetings is required.
Excels in a fast-paced work environment
Ability to communicate with guests, associates, and management.
Ability to take direction from hotel and housekeeping management.
Ability to perform assigned duties with attention to detail, follow-through courtesy, cooperativeness and work with a minimum of supervision.
Strong verbal and written communication skills
Effective time management and problem-solving skills
Ability to work well with a team and demonstrate attention to detail
Excellent organizational skills and interpersonal abilities

Nice To Haves

Previous housekeeping/laundry experience preferred, but not necessary.

Responsibilities

Providing quality linen and towels for the guest.
Managing inventory, record/track reclaim/discard and handling chemicals.
Responding to guest requests.
Complete two-week training checklist and job position hands on training.
Constant communication with supervisors and banquets team.
Following hotel policies, safety policy and chemical standards.
Maintain cleanliness and organization in all work areas
Display courteous behavior with guests and team members
Report any unsafe conditions immediately
Ensure hotel equipment is in proper working condition
Pressing sheets, pillowcases, napkins, and banquet table linens.
Identifying and treating stains for linens and towels where the stains did not come out the first time.
Folding all the clean laundry.
Monthly assisting Laundry Supervisor to conduct linen inventory.
Stock shelves and houseman carts with clean folded linen and towels.
Record pound loads daily. Each cycle must be recorded.
Constant communication with housemen, housekeeping supervisors, laundry supervisor, management and Food & Beverage management when certain items requested are ready.
Ensure overall cleanliness in the laundry department.
Take care in laundry equipment by immediately reporting maintenance issues to management and the Engineering staff.
Ensure chemicals are used as directed by OSHA regulations and Hotel Valencia Riverwalk standards.
Report any safety issues to management immediately.
Ensuring the proper washing codes as posted in the laundry department are entered in properly into the washing machines for the correct items being washed.
Ensuring the proper drying times for Hot & Cold as posted above each machine are entered in properly into the drying machines for the correct items being dried.
Ensure all items are sorted accordingly.
Ensure no dirty linen is set aside to be placed on the floors after being washed. Only clean linen free of stains should be sent upstairs for the guest rooms.