Laundry Attendant ("Ayudante de Lavanderia")

Azul Hospitality•Anaheim, CA

1d•Onsite

About The Position

Perform all stages of linen processing, including, but not limited to, collecting, transporting, sorting, weighing, loading, and unloading (washers, dryers and chutes), ironing, folding, storing and delivering. This role also involves inspecting linens, washing and drying dirty linens, cleaning equipment, operating an iron, stocking linen carts, sweeping and mopping laundry floors, sorting dried articles, and delivering/stocking linens in various hotel locations. Additionally, the position may require assisting Housekeeping with guest rooms and public areas, handling guest inquiries, reporting maintenance issues, and performing other assigned duties.

Requirements

Must be able to speak, read, write, and understand the primary language used in the workplace.
Requires good communication skills, both verbal and written.
Must have excellent customer relations skills.
Must be detail oriented with outstanding organizational and communication skills.
Must possess basic computer skills.
Must possess basic computational ability.
Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
Self-driven and able to work independently.
Must be knowledgeable of safe use of cleaning products and operation of laundry equipment.
Must be able to stand and exert well-paced mobility for up to four (4) hours in length.
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
Must be able to lift up to 45 lbs. as needed.
Must be able to push and pull carts and equipment weighing up to 250 lbs.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.
Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.
Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.
Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.
Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position.
Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities.
Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
In addition, attendance at all scheduled training sessions and meetings is required.

Nice To Haves

Previous experience in laundry department preferred.
Experience using industrial washing, drying, ironing equipment preferred.

Responsibilities

Perform all stages of linen processing, including collecting, transporting, sorting, weighing, loading, and unloading washers, dryers, and chutes.
Iron, fold, store, and deliver linens.
Inspect linens to remove ripped or soiled items.
Wash and dry all dirty linens, towels, rags, etc.
Clean dryer filter daily and maintain all equipment as trained.
Operate iron as per hotel standards.
Fold linens/towels and stock linen carts as required.
Sweep and mop laundry floors, storing all linens off the floor.
Sort dried articles according to identification number or type.
Fold and place items in appropriate storage bins.
Execute all work processes safely and observe all safety procedures.
Operate machinery in keeping with safety requirements.
Clean and maintain equipment and machinery.
Perform all Preventative maintenance required or contact supervisor and/or maintenance department.
Mend torn articles as needed.
Deliver and stock terry and linen in all linen closets, housekeeping carts, Fitness Center, and Pool.
Ensure work areas are left clean and organized.
Assist Housekeeping in the cleaning of Guest Rooms and Public Areas as needed.
All other duties assigned by managers and supervisors.
Assist with any guest inquiry.
Follow all company and safety and security policies and procedures.
Report maintenance problems, safety hazards, accidents, or injuries.
Perform other reasonable job duties as requested by direct and indirect Supervisors.