Laundry Attendant

Hotel Equities Group, LLC•Honolulu, HI

12d•Onsite

About The Position

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a friendly, service-oriented Laundry Attendant to join our team. If you're passionate about hospitality, take pride in your work, and enjoy creating positive experiences for guests and associates, we'd love to meet you. As Laundry Attendant, you'll play an important role in supporting hotel operations, delivering exceptional service, and helping our team achieve its operational and business goals. The Housekeeping position is responsible for maintaining clean, comfortable, and welcoming guest rooms and public areas in accordance with hotel and brand standards. This position supports a positive guest experience through attention to detail, efficiency, cleanliness, and responsive service.

Requirements

Previous housekeeping or hotel experience preferred but not required.
Ability to follow written and verbal instructions and hotel cleanliness standards.
Strong attention to detail and time-management skills.
Ability to work independently and as part of a team.
Professional and courteous guest-service skills.
Ability to work flexible hours, including weekends and holidays, as needed.
A dependable team member who takes pride in cleanliness and presentation.
A detail-oriented professional who works efficiently while maintaining quality.
A guest-focused associate who responds to requests with courtesy and urgency.
Someone who demonstrates reliability, professionalism, and accountability.
High school diploma or equivalent preferred.
Previous experience in laundry, housekeeping, hotels, resorts, vacation rentals, campgrounds, outdoor hospitality, or commercial cleaning is preferred.
Strong organizational, time management, and multitasking skills.
Detail-oriented with a commitment to cleanliness and quality.
Comfortable working both independently and as part of a collaborative team.
Passion for hospitality, nature, and creating memorable guest experiences.
Flexible schedule, including weekends and holidays.

Nice To Haves

Experience with Property Management Systems (PMS)
Experience with Housekeeping room-status systems
Experience with Mobile or handheld hotel communication tools
Experience with Microsoft Office Suite

Responsibilities

Clean and maintain guest rooms, bathrooms, public areas, and other assigned spaces according to hotel standards.
Make beds, change linens, replenish supplies, dust, vacuum, sweep, mop, and sanitize surfaces.
Inspect assigned areas for cleanliness, damage, or maintenance concerns and report issues promptly.
Respond courteously to guest requests and special housekeeping needs.
Handle guest belongings and hotel property responsibly and according to company procedures.
Maintain housekeeping carts, supplies, and work areas in an organized condition.
Follow proper chemical handling, sanitation, safety, and infection-control procedures.
Assist with deep cleaning and special projects as assigned.
Communicate room status and maintenance needs to appropriate hotel departments.
Support the team in meeting productivity, quality, and guest satisfaction standards.
Perform other duties as assigned.
Wash, dry, fold, press, and organize linens, towels, blankets, and other guest textiles.
Inspect linens for stains, damage, and wear while maintaining Postcard Cabins quality standards.
Perform minor mending or sewing repairs when needed.
Prepare linen bags, housekeeping kits, guest welcome materials, and cleaning supplies for daily cabin turnovers.
Stock housekeeping closets, supply rooms, and cleaning carts with linens, amenities, and cleaning products.
Maintain inventory of linens, guest supplies, detergents, and housekeeping equipment.
Clean and organize laundry facilities, storage areas, and housekeeping workspaces.
Monitor commercial laundry equipment and report maintenance or repair needs promptly.
Support housekeeping operations during peak occupancy by assisting with cabin turnovers and property readiness as needed.
Help ensure the lodge and back-of-house operations are clean, organized, and prepared to support exceptional outdoor guest experiences.
Promote a culture of teamwork, safety, and environmental stewardship while preserving the natural beauty of the property.