Laundry Attendant ("Ayudante de Lavanderia")

Azul Hospitality•Detroit, MI

2d•Onsite

About The Position

The Laundry Attendant performs all stages of linen processing, including collecting, transporting, sorting, weighing, loading and unloading, ironing, folding, storing, and delivering linens. The role inspects, washes, dries, and mends linens; maintains laundry equipment; and delivers and stocks linens throughout the hotel. The attendant also helps with guest inquiries and may assist Housekeeping with guest rooms and public areas. Work is performed inside a moderately temperature-controlled environment, and schedules may vary according to hotel business needs.

Requirements

High school diploma or equivalent education.
Able to speak, read, write, and understand the primary language used in the workplace.
Good verbal and written communication skills.
Excellent customer relations skills and the ability to handle internal and external customers with patience, tact, and diplomacy.
Detail-oriented, with strong organizational and communication skills.
Basic computer skills and basic computational ability.
Self-driven and able to work independently.
Knowledge of safe cleaning-product use and laundry-equipment operation.
Ability to perform the essential job functions with or without reasonable accommodation.
Maintain regular attendance and attend scheduled training sessions and meetings.
Maintain a neat, clean, and well-groomed appearance in accordance with property grooming and uniform standards.
Able to stand and exert well-paced mobility for up to four hours at a time, maneuver between simultaneous tasks and work in limited spaces.
Able to lift up to 45 pounds and push or pull carts and equipment weighing up to 250 pounds.
Able to perform grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing, and to use fingers, wrists, and hands for picking, pinching, typing, and carrying out substantial movements.
Able to communicate with staff, guests, and supervisors and observe product quality and signs of emergencies using required sensory and visual abilities.

Nice To Haves

Previous experience in a laundry department.
Experience using industrial washing, drying, and ironing equipment.

Responsibilities

Collect, transport, sort, weigh, load, and unload linens and other laundry.
Inspect linens and remove ripped or soiled items.
Wash and dry linens, towels, rags, and other items as directed by management.
Clean the dryer filter daily and maintain equipment as trained.
Operate the iron according to hotel standards.
Fold linens and towels, stock linen carts, sort dried items by identification number or type, and place them in the appropriate storage bins.
Keep linens off the floor and sweep and mop laundry floors.
Work safely, follow safety procedures, and operate machinery in accordance with safety requirements.
Clean and maintain equipment and machinery; perform required preventive maintenance or contact a supervisor or the maintenance department.
Mend torn articles as needed.
Deliver and stock terry and linen in linen closets, housekeeping carts, the Fitness Center, and the Pool.
Leave work areas clean and organized.
Assist Housekeeping with cleaning guest rooms and public areas as needed.
Assist with guest inquiries.
Follow company, safety, and security policies and procedures.
Report maintenance problems, safety hazards, accidents, and injuries.
Perform other reasonable duties assigned by managers and supervisors.