Laundry Attendant

MCR • Austin, TX

106d • Onsite

About The Position

The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. This role focuses on maintaining spotless cleanliness through efficient linen processing and ensuring a positive guest experience. The Laundry Attendant performs all stages of linen processing, including collecting, transporting, sorting, weighing, loading, and unloading of washers, dryers, and laundry chutes, folding, storing, and delivering. They are responsible for washing and drying all dirty linens, towels, rags, etc., as directed by management, removing and sorting dirty linens and towels from laundry carts, and folding linens/towels and stocking linen carts as required. Additionally, the role involves understanding the operation of washing machines and dryers, cleaning dryer filters, maintaining equipment, sweeping and mopping laundry floors, storing linens off the floor, keeping laundry carts clean, stocking linen closets, and managing cleaning chemicals. This position requires a can-do attitude, willingness to learn, ability to follow guidelines, and effective performance under pressure, with strong listening, conflict resolution, and communication skills. A desire to serve guests is essential, and the role requires flexibility in scheduling, including evenings, nights, weekends, and holidays.

Requirements

• Must be 18 years of age or older.
• Must have a positive attitude and willingness to learn.
• Must be able to understand and follow established guidelines and procedures.
• Must work well in stressful, high-pressure situations.
• Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
• Must be able to convey information and ideas clearly.
• Must have a desire to serve all guests.
• Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
• Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
• Clock in/out for breaks at the designated time on your schedule.
• Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
• Remaining upright on the feet, particularly for sustained periods of time.
• Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• Making substantial movements (motions) of the wrists, hands, and/or fingers.
• Carrying certain laundry supplies, linens and other items.

Nice To Haves

• Experience in a hospitality, service, consumer-facing franchise or related field preferred.

Responsibilities

• Performs all stages of linen processing, including collecting, transporting, sorting, weighing, loading, and unloading of washers, dryers, and laundry chutes, folding, storing and delivering.
• Wash and dry all dirty linens, towels, rags, etc., as directed by management.
• Remove and sort dirty linens and towels from laundry carts.
• Fold linens/towels and stock linen carts, as required.
• Understand operation of washing machines and dryers.
• Clean dryer filter as directed and noted on checklist and maintain all equipment as trained.
• Sweep and mop laundry floors storing all linens off the floor.
• Keep laundry carts clean and free of debris.
• Stocks all linen closets throughout the hotel, as applicable.
• Replace and replenish cleaning chemicals.

Benefits

• Hotel Discounts
• Weekly Pay
• Paid Time Off
• Retirement Options
• Referral bonuses
• Career advancement & upward mobility
• Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed