Laundry Attendant

Choice Hotels International•Salt Lake City, UT

1d•Onsite

About The Position

The role of Laundry Attendant is to ensure that all linen is properly washed, dried, cleaned, and restocked, and that all closets are maintained with proper pars. This role requires operating all laundry equipment and maintaining a safe environment. The Radisson Hotel Salt Lake City Downtown is looking for an energetic individual to join our Housekeeping team as a Laundry Attendant. Our Housekeeping Team is at the heart of what we do! This position requires availability for day, night, and weekend/holiday shifts. We are proud to offer a package that includes competitive pay, a generous vacation package, 8 paid holidays, and an excellent benefit package for full-time employees.

Requirements

Minimum of one-year hospitality experience in laundry or dry cleaning
Follows instructions and communicates effectively
Works well independently or as part of a team
Strong attention to detail
Commitment to exceptional guest service
Willing to work a flexible schedule including weekends and holidays
Adheres to the policies and procedures of the hotel
Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity

Responsibilities

Maintains the cleanliness of the hotel’s linen supply
Sorts laundry prior to washing
Pulls damaged and/or stained linen prior to loading the washing
Loads washers and dryers to recommended weights
Follows proper settings and procedures for all equipment
Monitors usage of water to maximize consumption
Informs supervisor of any equipment failures or supply shortage
Presses and folds linens and uniforms properly according to garment labels, stacks or stores as required
Completes inventory of stock as requested
Ensures rotation with team members regarding machines, folding, and removing/placing linen
Adheres to hotel policies and procedures
Maintains knowledge of and complies with all department policies
Maintains cleanliness of laundry room and equipment
Works the required schedule which can be varied based on business demand
Uses equipment and chemicals in accordance with hotel’s safety procedures
Adheres to all health, sanitation and safety rules and procedures
Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations
Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems
Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
Performs other duties required to provide the service brand behavior and genuine hospitality
Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest