Laundry Attendant

Algonquin ResortHamilton Township, ON
Onsite

About The Position

InnVest is the largest independent owner and operator of hotels in Canada, with a portfolio of over 100 hotels representing 18 internationally recognized brands. Our mission is to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

Requirements

  • Considerable amount of walking
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
  • Able to push and pull carts weighing up to 200lbs regularly throughout shift
  • Reach overhead and below the knees, including bending, twisting, pulling, reaching forward, lifting, stooping and neck wrist and hand movement.
  • Continuous standing for an extended time period - Reaching heights of approximately 6 ft and depths of 2-½ -3 ft.
  • Operate cleaning equipment
  • Exposure to heat, steam, smoke, cold.
  • Must have high level of mobility/flexibility in space provided.
  • Outstanding organizational, time management, and interpersonal skills.
  • Flexible attitude to scheduled shifts – the incumbent may need to work nights, weekends and/or holidays
  • Flexible and energetic with the ability to work under pressure during busy times
  • Literacy skills – reading, writing, and oral
  • Outstanding organizational, time management, and interpersonal skills
  • Self-motivated, honest and work well independently and in a team environment with minimum supervision

Responsibilities

  • Collect soiled linens by cart from floors. Sort all articles by type, color and degree of soil. Inspects all laundry and linens and records all damaged and stained items.
  • Wash, dry, fold and press laundry daily.
  • Treat stains on laundry by using appropriate chemicals.
  • Operate washers and dryers according to recommended capacity and other manufacturer’s guidelines.
  • Ensure necessary chemicals are added in the correct quantities prior to wash cycles.
  • Clean dryers, washing machines and laundry room.
  • Perform inventory of linens, towels etc.
  • Properly adheres to hotel’s lost and found policies.
  • Rotate inventory.
  • Inform supervisor of malfunctioning equipment.
  • Maintain a safe work environment.
  • Thorough and complete cleaning requirements on all guest floors, public washroom, elevators, stairwells, and interior/exterior public areas, fitness room/showers as set by efficiency standards of the hotel.
  • Carpet Shampooing and deep cleaning.
  • Ensure security standards are practiced, to protect guest’s and employee’s privacy and belongings.
  • Follow hotel policies in relation to key control, and the security of hotel property, including linens, supply carts, vacuums and storage rooms.
  • Meet and exceed guest and co-worker expectations by providing exemplary service and teamwork.
  • Ensure all guests receive prompt attention, providing value-added service by doing whatever is reasonable and possible to exceed guest expectations.
  • Assist with inventories and help prevent waste and misuse of guest and cleaning supplies and equipment.
  • Assist room attendants in order to have a smooth operation. Remove all garbage, soiled linen and dirty food trays from corridors in a prompt manner.
  • Adhere to all hotel policies and procedures, and follow procedures listed in shift checklists.
  • Clean corridors and vents.
  • Strip rooms.
  • Wash floor and windows.
  • Responds to Front desk calls, assisting in checking rooms, luggage delivery and guest special request.
  • Communicates with MOD and co-workers regarding product/ service deficiencies, equipment, safety problems, etc.
  • Maintains pool and fitness room supplies of towels.
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