About The Position

The Intelligence Solutions Team has an immediate opportunity for a Language Testing Program Coordinator in Georgia. The Language Testing Program Coordinator shall liaise with DoD/IC organizations on language testing issues and ensure proper administration of tests. Other responsibilities will include handling test materials according to application regulations, policies and established guidelines, entering test-related information into testing websites, databases and spreadsheets, and collecting, analyzing and reporting test data.

Requirements

  • Active TS/SCI security clearance with Polygraph is required
  • Associates of Arts Degree from any accredited college or university
  • Five (5) years’ experience working in a professional or academic environment
  • Five (5) years’ experience working in customer service and data/information management, as part of a team
  • Two (2) years’ experience drafting and following standard operating procedures and checklists, and communicating with colleagues and customers via written correspondence

Nice To Haves

  • In lieu of the Associates Degree, an additional two (2) years of directly related, applied, practical work experience for a total of seven (7) years may be substituted

Responsibilities

  • Assist in the validation of language proficiency tests IAW Defense Language Institute/Foreign Language Center (DLI/FLC) and Defense Manpower Data Center (DMDC) procedures
  • Track material and scores across the testing lifecycle (requirements, test design and development, validation, delivery, ongoing analysis, archive)
  • Coordinate with Government subject matter experts and language analysts to conduct test validation projects based on guidelines developed by the Government
  • Liaise with DoD/IC organizations (e.g., Defense Language Institute) on language testing issues and ensure proper administration of tests
  • Collect, analyze and report test data related to various stages of testing life cycle on a recurring basis
  • Enter test-related information into testing websites, databases and spreadsheets
  • Verify eligibility of examinees to test by adhering to military service and/or civilian policies
  • Schedule/register testing for qualified examinees in Caliber database
  • Enter test scores into database with 100% accuracy, after at least one level of quality control, following each test session
  • Assist in the development and maintenance of SOPs for all job-related functions while ensuring compliance with all guidelines
  • Provide customer service by responding to all testing and test delivery related queries received via email, phone, or walk-in requests
  • Handle and protect all test material IAW applicable security and DoD/IC regulations and instructions
  • Administer and proctor various language tests
  • Provide process oversight and training to new test program coordinators
  • Collect, analyze and report test data related to various stages of testing life cycle on a recurring basis
  • Coordinate between the Language Testing Center and NCU on software and hardware requirements related to language testing
  • Review foreign language test material to ensure it meets standards IAW Government checklists
  • Enter test scores into database with 100% accuracy, after at least one level of quality control, following each test session
  • Distribute test material to authorized customers
  • Archive test material according to Government guidelines

Benefits

  • flexible time off
  • robust learning resources
  • comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits
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