Landscaping Operations Manager

MRA Recruiting ServicesRogers, MN
$65,000 - $85,000Hybrid

About The Position

Ironwood Outdoor Services is seeking an experienced Landscaping Operations Manager to oversee the day-to-day field operations. This role is crucial for ensuring job progress, crew efficiency, and customer satisfaction. The company aims to be a destination workplace for landscape maintenance professionals, offering better tools, training, and career development in the outdoor industry. They specialize in commercial and association lawn maintenance, landscaping and design, snow and ice management, tree and shrub care, mulching, and weed/pest control.

Requirements

  • 5+ years of progressive management experience in landscaping, construction, or outdoor services
  • 3+ years directly managing both landscaping/grounds maintenance and high-volume commercial snow removal
  • Proven track record leading large teams and coordinating complex logistics and equipment fleets
  • Strong grasp of safety standards (OSHA) and local/state regulations
  • Excellent communication, leadership, and problem-solving skills
  • Comfortable with scheduling software and Microsoft Office
  • Valid driver's license with a clean record

Nice To Haves

  • CLP, SIMA, or Pesticide Applicator's License certifications
  • Experience with GPS tracking and fleet management systems

Responsibilities

  • Own daily scheduling, dispatching, and job assignment across all service lines (lawn care, landscaping, tree/shrub maintenance, snow removal, de-icing)
  • Track every job in progress — know what's done, what's behind, and what needs to change in real time
  • Oversee crew performance and quality on-site, stepping in with corrective action when needed
  • Build and refine SOPs that keep operations efficient and consistent
  • Manage fleet, equipment, and materials — scheduling maintenance and keeping inventory on hand
  • Recruit, train, and develop Crew Leaders and Technicians; conduct performance reviews and coaching
  • Manage labor hours to maximize productivity and control overtime
  • Serve as the go-to contact for client concerns and operational coordination; conduct site visits to confirm quality
  • Spot and pursue opportunities to upsell additional services to existing customers (eligibility of commission on those additional services sold)
  • Partner with leadership on budgeting, cost control, and KPI tracking
  • Review and approve service reports, timecards, and expenses

Benefits

  • Real training
  • Genuine paths to build long-term careers
  • Better tools
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