Landscape Maintenance Production Manager

Doctor Lawn Landscape Management•Spokane, WA

1d•Onsite

About The Position

Doctor Lawn Landscape Management is a family owned and operated commercial landscape maintenance and snow removal company based in Great Falls, Montana, with branch locations in Helena and Kalispell, Montana. We are currently accepting applications for our Landscape Maintenance Production Manager position in Great Falls, Montana. The Landscape Maintenance Production Manager is knowledgeable in all aspects of commercial landscape maintenance and snow removal. This position manages our production teams and field staff. The Production Manager is responsible for managing all field operations within the branch. Coordinates the procurement and schedules use of resources, including labor, equipment, and materials for any active contract or work order. Ensures a safe, efficient, positive, and quality-driven work environment while promoting growth and development of field staff.

Requirements

Ability to operate various landscape and snow removal machinery including, but not limited to, skid steer, mini excavator, loader, mowers, edgers, backpack blowers, salters, snowplows
Commitment to providing exceptional customer service to managers, employees, and clients
Solid knowledge of plant and turf identification and care, including some disease and insect knowledge
Basic math, including addition, subtraction, multiplication, division, area and square feet
Excellent communication skills, both written and oral, of the English language
Must possess a valid and current U.S. Driver’s License
Supervisory skills
Problem solving skills including reasoning and judgment
Must be able to pass drug test and background check
Minimum of 4 years of hands-on field experience in maintenance and snow removal with 2 years of prior supervisory experience

Nice To Haves

Two- or four-year degree in a landscape related degree, general degree with coursework in the landscape field or certification by a landscape association (NALP, PLNA, etc.).
Bi-Lingual English/Spanish
Leadership Course
Pesticide Applicators License

Responsibilities

Work with Account Manager to understand client’s needs, expectations, and schedule
Determine number of team members, teams, and resources needed to complete jobs
Along with Account Manager, hire, train, review, and terminate field staff as needed
Manage project budgets and know where each project is at all times. Immediately reports to Account Manager any jobs deviating from budgets of time, schedule, cost, or any other factor so appropriate adjustments can be made to maximize the end result
Set up production teams on dashboard and determine number of hours each crew is available to work during a day/week
Create emergency work order tickets if Account Manager is not available
Ensure jobsite’s quality and appearance meet client and company standards
Answer production questions that may be brought up by the production teams
Daily review of budgeted vs actual hours on a crew-by-crew basis and report results to crews and Account Manager
Daily review of indirect time for production crews (shop time, travel time)
Daily review of damage (equipment, vehicle, property, etc.) and cost to repair on a crew-by-crew basis
Review and approval of time for production teams
When needed, meet with Account Manager and Customer
Manage all activities involved in completing landscape services, including the coordination of all materials, people, equipment, and subcontractors required to fulfill job specifications
Manage all activities involved in completing snow removal services, including the coordination of all materials, people, equipment, and subcontractors required to fulfill job specifications.
Communicate with Shop Manager, all vehicles, tools, and equipment needed to complete contracts and work orders as well as communicating any equipment repairs and maintenance needed.
Ensure that any landscape, irrigation, or snow removal materials needed are adequately stocked
Understand new hire onboarding process and ensure accurate completion of all required items
Communicate with, counsel, train, discipline, develop, and review field staff
Advise production personnel of daily start times, huddle and training times, holiday days off, as well as communicate any delays such as rain, frost, snow, etc.
Provide hands on training and support of production personnel in areas including, but not limited to, operation of equipment, maintenance techniques, safety, and quality standards
Conduct morning huddles and stretch with production crews every morning along with a weekly safety training (weekly safety meeting takes place of the morning huddle)
Communicate goals to be accomplished, and emphasizing quality and efficiency of operations
Supervise field staff, keeping attendance records, enforcing proper uniform and safety equipment use, and approving time cards.
Monitor safety record of crews and minimize accidents to personnel and equipment
Monitor costs of equipment, vehicle, and property damage on a crew-by-crew basis
Ensure crews are appropriately attired and groomed
Communicate Doctor Lawn’s Core values to production personnel
Enforce Company and Safety Policies
Manage crew bonus programs
Understand and execute maintenance contracts and work orders
Manage and maintain administrative record keeping for production personnel including, but not limited to, timesheets, weekly schedules, performance reviews, write ups, and promotions.
Weekly reporting of efficiency and damage to Branch Manager
Order materials needed for job and monitor costs and deliveries
Request purchase order prior to purchasing and use in accordance with company guidelines
Responsible for proper storage, use, and training required for branch equipment and vehicles
Implement and enforce policies and procedures as issued by management
Ensure vehicle cleanliness and maintenance to Doctor Lawn standards
Perform minor equipment repairs when Shop Manager is not available such as pull cord replacement, tire replacement, belt repair, tension adjustments, spark plugs, etc.
Snow removal: must be available nights, weekends, and holidays
Other duties as assigned