Landscape Inspector

Castle Group•Naples, FL

About The Position

The Landscape Inspector inspects work performed by the contractor landscape service provider to ensure that it meets the quality and scope outlined in the contract. Inspections include visual reviews and walking areas where services were recently performed. The inspector communicates deficiencies and concerns to the General Manager and coordinates with the landscape provider’s management team as requested. The role requires familiarity with a wide range of landscape species, their growth patterns, and their basic needs. The inspector is expected to demonstrate outstanding customer service representative of Castle Royal Service. The Landscape Inspector reports directly to the General Manager. The position includes coordinating with the landscape vendor, Landscape Committee Chair, Board liaison, and membership; following up on work orders and complaints; attending vendor and committee meetings; and assisting the General Manager as needed. Bilingual English and Spanish ability is desirable but not required.

Requirements

High school diploma.
Associate's degree.
At least 2 years of experience in landscape management or project management.
Demonstrated experience managing vendor relationships, budgeting, and project execution.
Previous experience managing multiple projects simultaneously and overseeing large-scale landscape maintenance programs.
Valid driver's license.
Working familiarity with Excel and Word.
Strong customer service, communication, and interpersonal skills.
Strong working knowledge of customer service principles and practices.
Strong analytical and problem-solving skills.
Excellent office management, organizational, and interpersonal skills, with attention to detail.
Excellent time management and ability to work independently.
Ability to communicate, receive, and exchange information through spoken and written means.
Ability to work under tight deadlines and prioritize time effectively.
Ability to act with integrity, professionalism, and confidentiality.
Ability to work under pressure and maintain composure and good judgment during emergency, difficult, or stressful situations.
Ability to lift 30 pounds using appropriate safety procedures.
Ability to stand for long periods; crawl in small, tight spaces; walk and climb stairs; stoop and bend; reach with hands and arms; and handle, grasp, and feel objects and equipment.
Ability to work in varying environmental conditions, including heat, cold, wind, and rain, and potentially outdoors in all seasons.
Ability to hear, understand, and respond appropriately to verbal requests in person and by telephone, and to detect auditory and visual emergency alarms.
Ability to type extensively and use a computer monitor.
Ability to navigate property and buildings quickly and easily.
Visual ability correctable to 20/20.
Ability to work extended hours and weekends based on project requirements, and respond to emergencies and callouts in a timely manner.
Ability to operate a golf cart or other motor vehicle.

Nice To Haves

Bilingual ability in English and Spanish.
Bachelor's degree, preferably with a concentration in business administration, landscape management, horticulture, or a related field.
Certifications in landscape management, project management, or related disciplines, such as Certified Landscape Professional or Project Management Professional.
Experience in landscape management or project management in large-scale community associations or similar environments.
Experience with budgeting and financial forecasting for landscape or property management projects.
Golf course experience.

Responsibilities

Inspect the community on a cycle that divides it into equal sections, inspecting one section each week.
Complete inspections based on daily reviews with the General Manager of vendor work and on-site work orders.
Follow up on all open work orders at the weekly meeting with the landscape vendor.
Coordinate with the landscape vendor and Landscape Committee Chair, and serve as a liaison between them and the membership.
Provide residents with information in a timely manner when assigned to assist them.
Attend weekly landscape vendor meetings and monthly Landscape Committee meetings.
Attend Board meetings upon request to provide regular updates.
Assist the General Manager with special requests.
Resolve and follow up on assigned landscape complaints and issues.
Perform other duties as assigned by the on-site General Manager.
Follow safety procedures and maintain a safe work environment.