Landscape Coordinator

Capital Consultants Management Corporation • Redmond, WA

3d • Onsite

About The Position

Under general supervision of the Landscape & Maintenance Director, the Landscape Coordinator attends to the daily operations and events related to Association maintained Unit and Common Area landscaping and irrigation of the community facilities. The position involves regular contact with members and their guests using community facilities.

Requirements

• Proficient in Microsoft Office 365 including Word, Excel, Outlook
• Must be able to lift 25lbs
• Must be able to sit or stand for extended periods of time, use hands to handle, or feel; and reach with hands and arms
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Nice To Haves

• Experience with residential property management.
• Experience with homeowner associations.
• Familiarity with plants and trees in the Pacific Northwest.
• Bilingual (Spanish) preferred, but not required.

Responsibilities

• First point of contact for member walk-ins, email and phone communication regarding landscaping and irrigation requests, concerns, and questions.
• Provide superior customer service to all members and guests through genuine, professional communication.
• Ensure all Member requests are promptly responded to with acknowledgment of receipt of their request and follow up with Members through to satisfactory resolution.
• Communicate efficiently with vendors pertaining to landscape, irrigation and facilities issues and coordinating work.
• Assist with drafting regularly scheduled landscape and facilities updates, schedules, newsletters and communications to the Membership.
• Maintain mechanisms/being used to log and track maintenance requests and issues, e.g.. Caliber and Formstack, and provide reporting on all activity.
• Complete any necessary tasks designated by the Landscape & Maintenance Director
• Ensuring the following Trilogy Community Standards are met: Driveway entrance to the community club amenities and surrounding areas are well maintained and strikingly attractive. Area is free of garbage and debris. Trilogy signage is well designed and maintained, prominently displayed, and well lit. Roadways and parking lots under the Association's control are free of debris, clean, in good condition (no potholes or damage) neatly striped, and all signage (stop, yield, speed limits, etc) is easily visible and in excellent condition. Community areas (open spaces, parks, tennis courts, sport courts, and water features) are attractively landscaped, well maintained, and free of garbage and debris. Building exterior and interiors are well maintained, clean in appearance and in good condition.
• Ability to prioritize tasks in a fast-paced environment, while handling interruptions as routine.
• Strong team player, willing to help and assist others when needed.
• Highly effective interpersonal skills and the ability to work well with others.
• Strong sense of and high standard for customer service.
• An enthusiastic, professional, and positive demeanor.
• Integrity and credibility.

Benefits

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed