Landscape Account Manager

DCPS•Commerce City, CO

7d•Hybrid

About The Position

An Account Manager with DCPS serves as the primary liaison between commercial landscape maintenance clients and DCPS Landscape Operations. This individual is responsible for ensuring client expectations are met through consistent service delivery, proactive communication, and effective coordination of maintenance, irrigation, chemical, and tree care services across a portfolio of accounts.

Requirements

3 years minimum experience as a Landscape Account Manager
Working knowledge of all aspects of landscaping including mowing, pruning, chemicals, annuals, tree and plant health, irrigation, and enhancements
Proficient in Microsoft Office
Excellent oral and written communication skills
Proficiency in plant identification for materials grown in the Colorado climate
Ability to work collaboratively with strong interpersonal communication
Valid driver's license with a clean driving record
Ability to multi-task and work efficiently in a fast-paced environment
Strong problem-solving skills

Nice To Haves

Horticultural education or equivalent experience preferred
Bidding and estimating experience preferred

Responsibilities

Perform routine property walks and generate detailed reports
Serve as the primary point of contact for assigned accounts and resolve client issues
Communicate service schedules and timelines to clients regularly
Monitor quality of work to ensure alignment with DCPS standards
Present work orders for client approval and coordinate execution with internal teams
Collaborate with landscape divisions to address service needs and client concerns
Respond promptly to urgent service requests
Identify and sell landscape enhancements to existing clients
Assist in estimating maintenance and enhancement services
Prepare and present proposals for client review
Support snow operations during winter months as needed
Perform other duties as assigned by management