Account Manager - Landscape Maintenance
Gothic Landscape•Hayward, CA
•Onsite
About The Position
Gothic Landscape is seeking a Landscape Management Account Manager to join their team in Hayward, CA. This role involves delivering extraordinary customer service, building authentic relationships, and transforming landscapes. The ideal candidate will enjoy working outdoors in a fast-paced environment, providing quality and timely customer service, and managing production crews. As the largest family-owned and operated landscaping company in the nation, Gothic Landscape fosters a culture of growth, loyalty, and mutual success.
Requirements
- 5 years+ of client & crew management experience within the commercial landscape industry with a proven track record of managing a large client portfolio is highly preferred.
- 2 or 4-year college degree in a related field and/or, have a minimum of 2-3 years landscape/horticulture experience preferred to include training and managing multiple crew members/gardeners.
- 3 years of strong customer service, sales and communication experience, or combined comparable experience.
- Sound time management and organizational skills with a strong work ethic.
- Strong interpersonal verbal & written skills are a must with the ability to write and present proposals and bids.
- Experience in consultative sales to clients for additional services.
Responsibilities
- Create strong relationships with customers through communication and service, ensuring they receive quality, timely service on their projects.
- Manage crew members as needed, including morning dispatch, performance management, addressing complaints, and planning, assigning, or directing workload.
- Provide proactive site quality reviews and communicate assessments internally and externally.
- Network and earn referrals to help the branch achieve its new growth objectives.
- Lead the branch in growing its base contracts in the targeted market segments and geographic locations.
- Assist the branch team in achieving its overall objectives of quality, retention, growth, and profitability.
Benefits
- Healthcare benefit program
- 401K match program
- 9 paid HOLIDAYS per year
- paid VACATION
- paid SICK leave
- Company paid take home vehicle
- cell phone
- laptop
- Paid training/certification
- career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
