This position is responsible for the management of the daily operations of the assigned functions in the Department of Public Works including Tree and Grounds, Town Building and Fuel Depot. Employee is required to perform all similar or related duties. Under the direct supervision of the DPW Director, the employee plans and carries out the regular work in accordance with standard practices and previous training, with substantial responsibility for determining the sequence and timing of action and substantial independence in planning and organizing the work activities, including determining the work methods. The employee is expected to solve through experienced judgment most problems of detail or unusual situations by adapting methods or interpreting instructions to resolve the particular problem. Instructions for new assignments or special projects usually consist of statements of desired objectives, deadlines and priorities. Technical and policy problems or changes in procedures are discussed with supervisor, but ordinarily the employee plans the work, lays it out and carries it through to completion independently. Work is generally reviewed only for technical adequacy appropriateness of actions or decisions, and conformance with policy or other requirements; the methods arriving at the end result is not usually reviewed in detail. Employee has direct supervision of all subordinate full time and part time positions as well as seasonal employees. Employee, as a regular and continuing part of the job, is accountable for the quality and quantity of work done by subordinates and assures the accomplishment of the assigned work in the prescribed manner. Supervisory functions typically consist of most of the following: plans, schedules and coordinates work operations to meet schedules, deadlines and priorities; revises work schedules to meet changes in workload or availability of manpower; recommends and justifies to higher levels of management changes in the organization of work, work methods or assignment of functions to positions that may affect staffing patterns, costs, work standards, etc; assures that completed work meets the required standard of quality, timeliness and cost, taking corrective actions as necessary; oversees attendance and leave, typically including approval or ordinary sick and vacation schedules; advises employees or performance requirements and prepares formal evaluations of performance; informs subordinates or organizational policies, goals and procedures; resolves employee complaints and effects disciplinary actions, such as oral warnings and reprimands. Employee has regular access to confidential information of the department. Confidentiality must be maintained with regard to this information in accordance with Departmental Policy and the Public Records Act. Consequences or errors, missed deadlines or poor judgment may include adverse public relations, monetary loss, legal repercussions, labor/material costs, personal injury, jeopardize programs, and danger to public health/safety. The work requires examining, analyzing and evaluating facts and circumstances surrounding individual problems, situations, or transactions, and determining actions to be taken within the limits of standard or accepted practices. Guidelines may be in the form of administrative or organizational policies, general principles, legislation or directives that pertain to the operational area. Judgment is used in analyzing specific situations to determine appropriate actions. Employee is expected to weigh efficiency and relative priorities in conjunction with decision making. Requires understanding, interpreting and applying complex federal, state and local regulations. The work consists of employing many different concepts, theories, principles, techniques and practices relating to an administrative field. Assignments typically concern such matters as studying trends in the field for application to the work; assessing services and recommending improvements; planning long range projects; devising new techniques for application to the work, recommending policies, standards or criteria. Employee interacts constantly with co-workers, the public, groups and/or individuals such as civic leaders, peers from the other organizations, representatives of professional organizations, and news media. The employee deals with the public and other individuals on behalf of the department to communicate departmental practices, procedures, regulations or guidelines. Excellent communication and customer service skills are required involving courtesy, tact, and diplomacy in resolving complaints or concerns of the public.
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Job Type
Full-time
Career Level
Manager
Education Level
Associate degree