Land Software Training Specialist

Pandell - An ESG Company • Calgary, AB

44d • Hybrid

About The Position

We’re looking for an experienced Software Training Specialist with strong Land industry knowledge and a genuine passion for helping people learn. In this role, you’ll bring together your industry expertise and training skills to help clients confidently use our software in their day-to-day work.
You’ll work closely with internal teams to translate real-world Land workflows into practical, easy-to-understand training experiences for our customers. This is a role for someone who truly enjoys working with people and helping others build confidence with new tools.
If you love simplifying complex systems, guiding people through new ways of working, and making learning engaging, this role is a chance to combine your Land expertise with your passion for helping people succeed.
At Pandell-ESG, we deliver Software-as-a-Service (SaaS) products and services to more than 500 energy companies across Canada and the United States. Our customers range from emerging startups to major enterprise organizations across the energy sector.
Our cloud-hosted product suites help finance, land, and operations teams run their businesses more effectively. At the same time, our enterprise division designs and manages large-scale web portal applications that connect organizations and streamline complex workflows.
Our product developers, service specialists, and customer support teams are united by a single purpose: Crafting the Future of Energy Software.
Pandell-ESG's Customer Engagement team is a close-knit group that plays a big role in helping our customers succeed. Though small in size, they make a big impact. Working closely with our implementation, support, and product teams, they collaborate across the organization to ensure our customers feel confident using our software and get the most value from the tools they rely on every day.

Requirements

• Strong Land industry knowledge and understanding of Land workflows
• A natural ability to teach, guide, and connect with people
• Talent for explaining complex software clearly and simply
• Confidence leading both small and large training sessions, in person or virtually
• Ability to learn new software features quickly and translate them into practical training content
• Interest in shaping and improving training materials and curriculum
• Strong organization skills and the ability to work effectively in a fast-paced environment
• A proactive, self-starter mindset with the ability to manage multiple priorities
• 2+ years of software training experience
• 2+ years working in or alongside Land industry professionals

Nice To Haves

• You've used our Land products!
• Familiarity with GIS applications
• Exposure to industries such as utilities, renewables, pipelines, or oil & gas

Responsibilities

• Deliver engaging training on our Land Acquisition and Management software, both remotely and in person
• Assess training needs and collaborate with project teams to design and deliver effective learning experiences
• Tailor training for clients ranging from small organizations to large enterprises
• Translate real-world Land workflows into practical, easy-to-understand software training
• Stay closely aligned with our Land Product teams to remain current on product updates and features
• Continuously deepen your knowledge of the Pandell-ESG platform and evolving functionality
• Maintain and improve training materials, documentation, and learning resources
• Identify opportunities to enhance training content and delivery based on client feedback and experience
• Work cross-functionally with implementation, support, and product teams to ensure training supports customer success

Benefits

• Work-from-home or office flexibility - choose where you work best!
• Flexible hours to support work-life balance
• Competitive benefits package, including 100% dental reimbursement
• Retirement Savings Plan with company matching
• Training budget and professional development opportunities
• Fully stocked kitchen at the office with healthy options, snacks, and plenty of coffee
• A fun and engaging culture with virtual and in-person events, learning opportunities, and a games room and lounge
• A wellness budget to support your version of wellbeing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees