Lakeside Operations Specialist

City of St. Peters • St Peters, MO

7d • Onsite

About The Position

Under general supervision, the Lakeside Operations Specialist supports daily operations at 370 Lakeside Park by providing customer service, managing point-of-sale transactions, coordinating reservations, and assisting with programming and events. This position plays a key role in ensuring a safe, welcoming, and enjoyable experience for park visitors while supporting operational needs across rental areas, campground facilities, and the check-in station. This role may also provide guidance to front desk attendants and assist with light maintenance tasks as needed. Normal Shift : 40 hours per week and may include shifts between 6:00 a.m. and 11:00 p.m., including weekdays, weekends, and holidays based on operational needs.

Requirements

• Must be a U.S. citizen or lawfully authorized alien worker.
• High school graduate or GED certificate.
• Typing proficiency of 30 correct words per minute.
• Ability to frequently lift and/or move up to 50 pounds and carry it a reasonable distance, and occasionally lift and/or move more than 75 lbs.
• First Aid and CPR/AED certification or obtain within 6 months of hire.

Nice To Haves

• Working knowledge of word processing, spreadsheets, databases, and computer application programs.
• Excellent customer service skills.

Responsibilities

• Respond to customer service calls within enterprise operations and throughout the park; document responses as required.
• Operate point-of-sale systems and assist with camping and facility reservations, equipment rentals, and memberships.
• Perform light maintenance tasks such as emptying trash, moving furniture, checking breakers, thawing pipes, cleaning watercraft, and setting up or taking down equipment (tables, chairs, cones, barricades).
• Analyze situations and implement or recommend solutions to support efficient and effective operations.
• Identify abandoned vehicles and coordinate with law enforcement as necessary.
• Provide excellent customer service by assisting visitors and offering directions or information to enhance their experience.
• Support programming and event operations, including planning, organizing, hosting, and supervising activities at 370 Lakeside Park.
• Ensure all work is performed in compliance with established City safety standards.
• Perform other duties as assigned.

Benefits

• Competitive salary based on qualifications and experience
• Retirement security with Missouri LAGERS pension (Rule of 80) and retiree health benefits
• Generous paid time off , including vacation (up to 6 weeks), sick leave, 12 holidays, a personal day, and wellness time
• Comprehensive insurance coverage : medical, dental, vision, City-paid life ($50,000), long-term disability, and optional supplemental plans
• Education support with tuition reimbursement (up to 6-8 classes per year)
• Additional programs , including FSA/Dependent Care, Employee Assistance Program, deferred compensation (457/Roth), and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED