Server FOH

The Broadmoor Hotel's Talent Acquisition Team•Colorado Springs, CO

1d•$22 - $25•Onsite

About The Position

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests. As a member of the Lake Terrace Pool team, you will serve food and beverage to guests in dining, around pool, and in Cabanas. Our employees represent The Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards.

Requirements

High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience.
Enthusiastic, friendly, and energetic team member who works well with others
Strong interpersonal communication skills
Experience with order processing
Flexibility in schedule as it will change often.
Ability to complete Broadmoor Alcohol Awareness training
In compliance with state liquor laws, must be at least 18 years of age.
Occasional heavy lifting (up to 50 lbs.) with a work environment that may be indoors and outdoors at times and employee may be exposed to fumes, toxic, or caustic chemicals.
Reasonable accommodations will be made for individuals with disabilities

Nice To Haves

If you are committed to joining a team that provides world-class service, we encourage you to still apply. At The Broadmoor, we are looking for exceptional team members who are willing to learn, grow and deliver 5-star service to our guests.

Responsibilities

Execute service duties in accordance with Forbes AAA inspection standards and Broadmoor Standards of Excellence
Maintain knowledge of, abide by, and enforce Colorado liquor laws
Set up and breakdown table and chairs
Ensure tables are neatly and appropriately set in the Pool Café
Place orders and serves food/beverages including alcoholic beverages
Respond to guests' needs and assists fellow staff
Clean work area at the conclusion of shift
Maintain knowledge of Broadmoor history and grounds
Maintain knowledge of Broadmoor restaurants and retail outlets
Maintain knowledge of local points of interest and activities
Answers menu questions and makes suggestions regarding food and service.
Relays order to kitchen via computer
Serves all orders according to product/serving specifications.
Total bills and accepts payment.
Follow all directions received from Supervisors including daily and weekly sidework
Ensure areas are always clean, to include towels, trash, furniture, walls, decks.
Know and understand how to perform duties of Host, and Pool attendants.
Understand and know emergency procedures.
Willingness to work in a fast-paced, team-oriented environment
Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
Other duties as assigned