Laborer Dispatcher

Providence Housing Authority•Providence, RI

37d

About The Position

PHA is seeking for a Laborer Dispatcher to provide unskilled and diversified duties in connection with the general maintenance and repair of buildings, grounds and equipment. Tasks involve basic repairs, cleaning, landscaping, washing, moving appliances and heavy manual labor. Provides general assistance to other staff. Performs dispatch and telephone answering tasks in conjunction with the 24-hour service

Requirements

Ability to understand English language to an acceptable level for productivity standards, required
High school diploma, required
Rhode Island (Class 2) driver's license unrestricted except for corrective lenses
Ability to maintain confidentiality in all assignments as mandated
Ability to work harmoniously with other agency personnel
Ability to relate to and interact with elderly/disabled and family residents in low and moderate income housing settings
Ability to be flexible and perform work under time pressure
Ability and willingness to learn appropriate skills, accept responsibility and to complete assignments, as directed

Nice To Haves

Ability to speak Spanish, preferred
1-2 years’ experience in maintenance or construction, preferred
Prior experience working in public housing setting, preferred
Previous clerical experience, preferred
Working knowledge of word processing, preferred

Responsibilities

Performs unskilled tasks in the maintenance of properties and grounds
Performs general cleaning, custodial and routine upkeep of properties, grounds and common areas as assigned
Performs dispatch services and coordinates all action required to bring satisfactory services and information to residents, staff, police, fire departments, and the general public
Performs duties as assigned
Cleans units before and after vacancy, removes trash, washes/vacuums floors, cleans windows, walls, floors and fixtures
Mows, weeds, prunes shrubbery, waters plants/lawns and fertilizes grounds
Plows, shovels, sands and removes snow and ice
Lifts, loads and moves heavy objects, stoves, refrigerators, furniture, building materials and supplies
Sweeps and picks up common areas, parking lots and grounds
Drives agency vehicles delivering/removing supplies, materials and trash
Digs trenches and holes in preparation of other work
Performs minor plumbing tasks such as unclogging drains, changing tank bulbs, overflow tubes, guide wire, and repairing faucets
Performs minor electrical tasks including resetting circuit breakers and fuses, changing plate covers on switches and outlets and replacing light bulbs and globes
Uses a variety of hand tools and implements for custodial and grounds work
Assists residents and contractors in pest control and applies/installs gel bait, mouse and ant traps, glue boards, rat bait bags, and uses household bug sprays and similar products that do not require a license to use, as directed
Assumes responsibility for the safe, sanitary and attractive maintenance of grounds, common areas within assigned locations
Performs custodial tasks throughout agency properties, common areas (community rooms), offices and maintenance shops
Responds to work orders issued for minor repairs and general upkeep of assigned areas
Accounts for basic supplies, materials, tools and equipment stored at areas of assignment
Operates agency vehicles (up to 2 ton capacity), as assigned
Receives and accurately records all incoming calls
Responds through prompt and accurate action in order to bring effective coordination of appropriate personnel, i.e., PHA personnel, police, fire, or other outside agencies in accordance with agency policies, practices, and procedures
Records all calls, work orders, inquiries, and information received and files accordingly
Coordinates the activities of maintenance and/or administrative personnel throughout shifts assigned
Monitors the energy management computer
Accepts telephone requests for maintenance services, operates the automated work order system, and records and closes work orders into the system
Covers for dispatch personnel on leave, vacation, unfilled vacancies including shift changes, as assigned
Maintains a high degree of confidentiality, as mandated