Dispatcher

Propark Mobility • Columbus, OH

10d • $17 - $19 • Onsite

About The Position

You will be the first and last impression with our client’s customers.
Providing a warm welcome, and delivering memorably excellent service, you will drive our company to new horizons.
Propark Mobility is one of the best Parking and Mobility companies in the world.
With hundreds of locations coast to coast, Propark employs the most motivated and aspirational Parking Professionals found anywhere.
This is a great opportunity for upward mobility!
Don't walk, but run to submit your application today.
We can't wait to drive with you.
Want the full story? Keep reading!

Requirements

• You are at least 18 years old.
• High school diploma required.
• 2+ years in a Dispatcher role.
• Parking and/or university operations experience preferred.
• Customer Service experience with use of large phone system.
• Knowledge of The Ohio State University campus a plus.
• Knowledge of TIBA software preferred.
• Ability to communicate professionally and effectively.
• Strong computer skills (ability to operate specific software programs) and handheld devices.
• Thrive in a fast-paced, multi-faceted work environment.
• Must be able to work unsupervised.
• Ability to speak, read and comprehend the English language.
• Must be able to make decisions independently.
• Demonstrate a sense of urgency and timeliness.
• The employee will be required to stand, walk, sit, handle tools or controls, reach with hands or arms, talk, and hear. Employee must occasionally lift and/or move objects up to 25lbs.

Nice To Haves

• Parking and/or university operations experience preferred.
• Knowledge of The Ohio State University campus a plus.
• Knowledge of TIBA software preferred.

Responsibilities

• Direct the activities of the frontline staff.
• Coordinate internal departments (maintenance, enforcement, operations, and events) to create and maximize productivity, efficiency and responsiveness to all customer service issues within the parking system.
• Ensure maximum productivity by successfully routing CampusParc staff to designated locations on campus.
• Track operational issues/concerns using a Customer Relations Management System.
• Provide excellent customer service to clients, customers, and employees.
• Additional duties as assigned.
• Other special projects as assigned by location management.

Benefits

• Amazing management team who will truly care about you.
• Opportunities for overtime.
• Phenomenal Benefits Package, including medical, dental, vision, and 8 supplemental insurances, including pet insurance!
• Paid Holidays, Vacation, Wellness, and a paid day off for your birthday!
• Opportunities to build a career – many in our senior management teams began their careers in this role

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED