Laboratory Technician - Westerville Lab

Nationwide Children's Hospital•Westerville, OH

1d•Onsite

About The Position

Performs accurate and timely processing, testing, and resulting of laboratory samples. Provides preventive maintenance, quality control, and customer service. This role involves performing routine and complex technical procedures, phlebotomy, specimen collection, processing, reporting, and storage. The technician is responsible for preventive maintenance, supply upkeep, and quality control with appropriate documentation. They must demonstrate knowledge of applicable laws and regulations, maintain knowledge of laboratory techniques and protocols, and deliver excellent service by adapting communication styles, resolving client concerns, and troubleshooting issues. Maintaining a safe environment, wearing appropriate personal protective equipment, and reporting hazardous situations are also key responsibilities. The role includes assisting in process development and improvement, participating in quality assurance, and continuing education programs.

Requirements

Associate’s degree, required.
Organizational and communication skills, attention to detail, and computer skills.
Demonstrates discipline-specific technical skills.
Maintain and foster interpersonal relationships with internal and external customers.
Demonstrated ability to work efficiently and independently promoting a team environment.

Nice To Haves

Field of study in medical laboratory technology; or a chemical, physical or biological science, preferred.
American Society of Clinical Pathology (ASCP) certification, preferred.

Responsibilities

Performs routine and complex technical procedures and functions in the laboratory information system in an adequate and timely manner; may include phlebotomy, specimen collection, processing, reporting, and storage.
Performs preventive maintenance, supply upkeep, and quality control with appropriate documentation, coordination, and communication.
Demonstrates knowledge of and upholds applicable laws and regulations related to position.
Maintains knowledge of techniques, procedures, and protocols, lab-wide and within lab section.
Reviews and acknowledges procedures as required.
Delivers service excellence and quality patient care through adjusting communication styles to adapt to various cultural differences, addressing client concerns by researching problems and identifying resolutions, using basic troubleshooting skills, and efficiently handling interruptions and functions with changing environments or circumstances.
Maintains a safe environment.
Wears appropriate personal protective equipment as designated by lab area.
Reports spills and hazardous situations immediately and acts appropriately.
Follows established guidelines for disclosure of patient information.
Assists in process development/improvement within the department including participating in quality assurance, continuing education programs, and department meetings.