Laboratory Technician Representative

TriHealth•Cincinnati, OH

10d•Onsite

About The Position

Join TriHealth as a Lab Technician Representative. Build your laboratory career at TriHealth in a role that combines technical expertise, coordination, and teamwork. As a Lab Technician Representative, you’ll help support accurate specimen processing, efficient courier services, staff development, and exceptional service to our laboratory customers.

Requirements

High School Diploma or GED (Required)
2 - 3 years’ experience in a related field (Required)
Knowledge of laboratory operations, terminology, and general laboratory workflow
Computer literacy and data entry skills

Responsibilities

Sorts, receives, registers, orders, labels, and distributes incoming specimens using HIS, LIS, or other systems. Achieves zero mislabeling
Trains Outreach support specialists to perform these tasks, serves as a resource for the staff, and works with department supervisors to direct the daily workflow for the shift. Communicates with Lab's customer support staff, processors, and registrars to investigate and resolve problems.
Organizes pickup routes, supplies, and reports for the lab couriers. Dispatches couriers for routine and stat pickups, considering customer satisfaction, priorities, specimen stability, and testing locations. Arranges routine and emergency service for lab vehicles. Ensures that auto accident reporting procedure is followed.
Orders supplies provided to customers for the proper collection and transport of specimens. Organizes and maintains inventory of supplies in lab storeroom; fills supply requests from customers and monitors quantities issued for appropriate usage.
Coordinates the distribution of policies and procedures to staff; documents quarterly fire drills; compiles QA information and phlebotomy draw logs; ensures that staff completes annual mandatory education (AME) and other required activities. Performs clerical functions as needed (faxing, filing, etc.).
Provides supervisor with feedback for employee reviews, performance counseling, and service excellence recognition; contributes to special projects as needed.