Laboratory Technician C - Immunogenetics/HLA Laboratory - Mount Sinai Hospital - Full Time/Evenings (3pm - 11pm incl wknds & hol)
About The Position
The Laboratory Technician C works in the Immunogenetics/HLA Laboratory at Mount Sinai Hospital, handling internal and external customer contacts regarding Reference Laboratory Testing. The role resolves and communicates outcomes of complex issues and serves as a liaison between internal teams and external reference laboratory vendors. The position collects, prepares, packages, tracks, and stores specimens for reference laboratory vendors; resolves interface exceptions; supports the supervisor with information about new or complex tests and revised reports; troubleshoots issues; manages supplies and requisition slips; monitors refrigerator and freezer temperatures; and maintains a clean, safe work environment. Other duties may be assigned by the supervisor.
Requirements
- High school diploma or equivalent.
- Minimum 3–5 years of clinical laboratory experience required, unless the minimum education is an Associate Degree or higher in Science.
Responsibilities
- Handle internal and external customer contacts regarding Reference Laboratory Testing, resolve complex issues, and communicate outcomes.
- Act as a liaison between internal teams and external reference laboratory vendors.
- Collect, prepare, and package specimens for reference laboratory vendors according to defined guidelines.
- Generate reports to track specimens for reference laboratory vendors.
- Resolve interface exception logs efficiently.
- Assist the supervisor in obtaining information on new and/or complex reference tests.
- Assist the supervisor in issuing revised reports as necessary.
- Troubleshoot reference laboratory issues and notify the supervisor of potential problems.
- Order and maintain inventory of supplies needed to process specimens for reference laboratory vendors.
- Sort, file, and store requisition slips for reference laboratory vendors.
- Sort, file, store, and dispose of extra specimens for reference laboratory vendors.
- Maintain temperature logs for refrigerators and freezers used to store specimens.
- Maintain a clean and safe work environment.
- Perform other duties assigned by the supervisor.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
