Laboratory Support Technician – Eurofins Aerotech Built Environment Testing, Phoenix, AZ
About The Position
Eurofins Built Environment Testing is seeking a Laboratory Support Technician in Phoenix, Arizona. The role receives and processes samples from walk-in clients, delivery services, and drop boxes, ensuring samples and projects are logged into the laboratory LIMS accurately and promptly. The technician performs quality-control procedures, communicates with customers by phone and email, and provides direct support to Project Management staff and Laboratory Analysts. The position also supports shipping, supply-order transactions, sample organization and disposal, audits, and remote locations’ daily login workloads. The role is full-time, Monday through Friday, 8 a.m. to 5 p.m., with overtime and weekends as needed.
Requirements
- High school diploma or GED.
- Proficient typing skills, with a minimum speed of 45 words per minute.
- Work experience in a fast-paced environment.
- Authorization to work indefinitely in the United States without restriction or sponsorship.
- Professional working proficiency in English, including the ability to read, write, and speak English.
- Excellent oral and written communication skills and careful attention to detail.
Responsibilities
- Receive and open packages from walk-in clients and delivery services, and retrieve samples from drop boxes.
- Receive and log projects and samples into the laboratory LIMS system.
- Label and organize samples and projects according to laboratory needs.
- Coordinate sample transfers and package samples for shipping.
- Perform point-of-sale transactions for customer supply orders.
- Work productively, efficiently, and accurately to help meet client turnaround times.
- Support Project Managers and Laboratory Analysts.
- Perform required quality assurance procedures and participate in internal and external audits.
- Participate in Lean initiatives as needed and follow company policies and procedures.
- Manage and dispose of analyzed samples as needed.
- Perform root cause analysis and implement corrective actions for errors and issues as necessary.
- Support remote locations with daily login work volume.
- Respond to emails and answer phone calls, interacting appropriately with customers.
- Perform other responsibilities as deemed necessary by the Supervisor or Manager.
Benefits
- Comprehensive medical coverage
- Life insurance
- Disability insurance
- 401(k) with company match
- Paid holidays
- Paid time off
- Dental insurance
- Vision insurance
- Career development support
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
