Laboratory Support Technician

Phigenics•Warrenville, IL
•Onsite

About The Position

The Laboratory Support Technician supports day-to-day operations at Phigenics Analytical Services Laboratory (PASL), which performs water microbiology and chemistry testing in support of clients’ water management programs. The role involves sample receipt, LIMS data entry, reagent preparation, QA/QC recordkeeping, supply management, and laboratory upkeep. The position reports to the Microbiology Group Lead and has no supervisory responsibilities. The technician works under general supervision on QA/QC procedures and records, sample receipt processes, and reagent preparation. The role requires following laboratory SOPs and the Quality Management System, maintaining safe working conditions, and handling potentially sensitive biological or chemical ingredients. Duties and responsibilities may change at any time with or without notice.

Requirements

  • High school diploma or GED with 1–2 years of experience in a relevant laboratory setting, or a two-year biology degree or equivalent experience in microbiology and/or chemistry; the posting labels these qualifications preferred.
  • Strong time-management skills.
  • Strong verbal and written communication skills.
  • Attention to detail.
  • Ability to work independently.
  • Ability to work occasional overtime, sometimes with little or no notice.
  • Ability to work with potentially sensitive biological or chemical ingredients.
  • Knowledge of computers, including MS Office and LIMS.

Responsibilities

  • Ensure safe working conditions in the laboratory, warehouse, and offices, and support safety team objectives.
  • Understand PASL offerings and operations and follow required Standard Operating Procedures and Quality Management System procedures.
  • Prepare materials needed for shipments.
  • Execute QA/QC procedures in accordance with the QA/QC Schedule and maintain QA/QC forms and records.
  • Support sample receipt procedures, including scanning and filing Chain of Custodies, communicating COC issues, completing Sample Receipt Conditions reports in LIMS, entering sample information, and importing electronic COCs.
  • Prepare laboratory reagents used for sample processing under guidance.
  • Assist with receiving, inspecting, and stocking laboratory and warehouse supplies.
  • Perform laboratory maintenance, including cleaning equipment and washing glassware, vials, and filters; cleaning and storing testing materials; and discarding old microbiology samples.
  • Maintain accurate forms and records and complete laboratory maintenance and supply tasks accurately and in a timely manner.
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