Laboratory Support Technician II

University of Maryland Medical System•Glen Burnie, MD

9d•$18 - $25

About The Position

Under direct supervision, the Laboratory Support Technician II collects blood samples through venipunctures or finger or heel sticks, checks blood quality, and takes responsibility for patient safety and comfort while following established standards and practices. The role processes samples within the department manually or with automation equipment, including send-outs. The technician obtains and identifies venous and/or capillary specimens, logs and tracks collection and patient information in a computerized system, and accurately enters and checks orders. The position may involve operating simple laboratory equipment, communicating with laboratory and medical staff to resolve specimen issues, monitoring pending work, sorting and distributing laboratory reports and mail, and responding to inquiries about test results and specimen status. Additional duties include managing supplies and inventory, communicating abnormal values to providers as needed, assisting with training, and maintaining and troubleshooting instruments.

Requirements

High school diploma or equivalent (GED).

Nice To Haves

Completion of an accredited phlebotomy program.
Certification as a registered phlebotomist by a nationally recognized Phlebotomy Society, such as the American Society of Phlebotomy Technicians.
At least two years of work experience as a phlebotomist.
Experience in a healthcare environment.

Responsibilities

Collect venous and/or capillary blood specimens through venipunctures or finger or heel sticks according to established procedures.
Check blood quality and ensure patient safety and comfort while following established standards and practices.
Process samples within the department, manually or using automation equipment, including send-outs.
Log and track specimen collection and patient information in a computerized system.
Identify and label specimens for processing, delivery, and storage.
Enter orders accurately and completely and check requisitions for proper data entry.
Operate simple medical laboratory equipment, such as a centrifuge and microscope, as needed.
Communicate with laboratory and medical staff to resolve specimen problems and concerns.
Monitor pending work and resolve specimen issues as needed.
Sort laboratory reports and mail and distribute them to appropriate mailboxes.
Perform inventory and order supplies, including requisitions for distribution to clients; rotate stock to prevent outdating.
Fill supply requests for client needs.
Respond to telephone inquiries about test results, specimen status, and other general matters.
Communicate abnormal values to providers as necessary.
Assist with training new team members as needed.
Perform maintenance and troubleshoot instruments as needed.
Perform other duties as assigned.