Laboratory Support Tech (LST), Clinical Laboratory (Per Diem)

Cape Cod Healthcare•Hyannis, MA

5d•Onsite

About The Position

The Laboratory Support Tech (LST) is responsible for various tasks within the clinical laboratory, including data processing, specimen handling, and customer service. This role requires proficiency in computer systems, medical terminology, and phlebotomy. The LST plays a crucial part in ensuring the smooth operation of the laboratory by accurately processing orders, managing specimens, and communicating effectively with patients and healthcare professionals. The position emphasizes a customer service approach and adherence to hospital policies and procedures.

Requirements

Ability to read, write, and communicate in English.
Proficiency in using computers.
Successful passage of Medical Terminology course OR successful passage of the CCH Medical Terminology exam.
One year recent (within the past 5 years) Phlebotomy experience or current (within the past 6 months) certificate in Phlebotomy.
Successful passage of the CCH LST Qualifying Exam.
OR One year recent (within the past 5 years) experience as a Clinical Associate, Unit Clerk, Diagnostic Tech, PST FH Lab Assistant, PSA, PCT, CNA, Medical Secretary or other position that requires Lab test ordering, lab specimen processing, or phlebotomy or an Associate or higher degree in Medical/Clinical Laboratory Science, Medical Technology, Biology, Microbiology, or Chemistry, from an accredited institution.
Successful passage of Shipping of Dangerous goods/IATA certification within 30 calendar days of starting position.
Must maintain certification in accordance with federal regulation.
Excellent prioritization and organizational skills.
Ability to work as a team member who displays a professional demeanor and is able to work effectively in a fast paced environment.
Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Cape Cod Hospital's commitment to CARES: compassion, accountability, respect, excellence and service.

Responsibilities

Performs data processing functions including non-patient admissions, order entry, cancellation, result entry and retrieval, add-on tests, and specimen storage and retrieval.
Operates computer system in all assigned functions, including maintenance, troubleshooting, and implementation of backup systems.
Answers the phone promptly, relays messages, and provides accurate information regarding testing procedures, collection, results, or other laboratory questions.
Communicates relevant information to technical staff regarding specimens, including adequacy, test add-on, cancellations, and test priority.
Delivers or mails reports and faxes patient results upon request in compliance with HIPAA guidelines.
Calls or faxes STAT results for tests listed on the Emergency Test List and documents the action in the Laboratory Computer system.
Checks specimens for acceptability and special handling needs and distributes them to sections for processing or testing.
Processes and distributes specimens and batches from outreach sites.
Prepares and processes specimens for shipment to intra-system locations, reference labs, or other institutions.
Files reference lab reports.
Checks inventory, orders stock items, and stores them upon arrival.
Keeps benches stocked with appropriate supplies.
Maintains confidentiality of information according to Cape Cod Hospital’s policy and procedure.
Maintains harmonious and cooperative relations with fellow employees, medical staff, patients, and guests.
Maintains work benches, testing areas, and other work areas in a clean, sanitary, and clutter-free condition.
Maintains a thorough knowledge of departmental and Hospital policies and procedures.
Collects data for QA and other projects upon request.
Responsible for pre-analytic and post-analytic specimen processing, including aliquoting, labeling, operating centrifuge, creating labels, prioritizing specimens, archiving, and disposal of specimens.
Inoculates and processes culture specimens and prepares them for transportation to Falmouth Hospital Microbiology.
Performs general cleaning not performed by Environmental Services.
Performs other LST job-related duties and activities as assigned or requested.
Performs assigned tasks for limited but necessary coverage for absence of Specimen Processing Supervisor.
Performs training of new LST personnel as assigned.