Laboratory Support Tech (LST), Clinical Laboratory (Per Diem)

Cape Cod Healthcare•Hyannis, MA

5d•Onsite

About The Position

The Laboratory Support Tech (LST) is responsible for a variety of tasks within the clinical laboratory, including data processing, specimen handling, and customer service. This role requires a strong understanding of laboratory procedures, computer proficiency, and the ability to work effectively in a fast-paced environment. The LST plays a crucial role in ensuring the smooth operation of the laboratory by supporting technical staff, managing patient information, and maintaining a clean and organized work environment.

Requirements

Ability to read, write, and communicate in English.
Proficiency in using computers.
Successful passage of Medical Terminology course OR successful passage of the CCH Medical Terminology exam.
One year recent (within the past 5 years) Phlebotomy experience or current (within the past 6 months) certificate in Phlebotomy.
Successful passage of the CCH LST Qualifying Exam.
Successful passage of Shipping of Dangerous goods/IATA certification within 30 calendar days of starting position. Must maintain certification in accordance with federal regulation.

Nice To Haves

Excellent prioritization and organizational skills.
Ability to work as a team member who displays a professional demeanor and is able to work effectively in a fast-paced environment.
Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Cape Cod Hospital's commitment to CARES: compassion, accountability, respect, excellence and service.
One year recent (within the past 5 years) experience as a Clinical Associate, Unit Clerk, Diagnostic Tech, PST FH Lab Assistant, PSA, PCT, CNA, Medical Secretary or other position that requires Lab test ordering, lab specimen processing, or phlebotomy or an Associate or higher degree in Medical/Clinical Laboratory Science, Medical Technology, Biology, Microbiology, or Chemistry, from an accredited institution.

Responsibilities

Performs data processing functions including non-patient admissions, order entry, cancellation, result entry and retrieval, add-on tests, and specimen storage and retrieval.
Operates computer system for all assigned functions, including maintenance, troubleshooting, and implementation of backup systems.
Answers phone calls promptly, relays messages, and provides accurate information regarding testing procedures, collection, results, or other laboratory questions. Forwards calls to appropriate staff if unable to provide information.
Communicates relevant information to technical staff regarding specimens, including adequacy, test add-on, cancellations, and test priority.
Delivers or mails reports and faxes patient results upon request in compliance with HIPAA guidelines.
Calls or faxes STAT results for tests on the Emergency Test List and documents these actions in the Laboratory Computer system.
Checks specimens for acceptability and special handling needs, and distributes them to sections for processing or testing.
Processes and distributes specimens and batches from outreach sites.
Prepares specimens for shipment to intra-system locations, reference labs, or other institutions, compiling necessary support documentation and making transportation arrangements.
Files reference lab reports.
Checks inventory, orders stock items, and stores them upon arrival. Keeps benches stocked with appropriate supplies.
Maintains confidentiality of information according to Cape Cod Hospital’s policy and procedure.
Maintains harmonious and cooperative relations with fellow employees, medical staff, patients, and guests, serving effectively as part of the Laboratory team.
Maintains work benches, testing areas, and other work areas in a clean, sanitary, and clutter-free condition.
Maintains a thorough knowledge of departmental and Hospital policies and procedures as they pertain to the job.
Collects data for QA and other projects upon request.
Responsible for pre-analytic and post-analytic specimen processing, including aliquoting (urine and blood), labeling, operating centrifuge, creating labels, prioritizing specimens, archiving, and disposal of specimens.
Inoculates and processes culture specimens, preparing them for transportation to Falmouth Hospital Microbiology.
Performs general cleaning not performed by Environmental Services.
Performs other LST job-related duties and activities as assigned or requested.
Performs assigned tasks for limited but necessary coverage for absence of Specimen Processing Supervisor.
Performs training of new LST personnel as assigned.