Laboratory Support Coordinator

ICON plc•Cambridge, MA
•$42,600 - $53,250•Onsite

About The Position

ICON is a global healthcare intelligence and clinical research organisation focused on accelerating the delivery of new medicines and treatments to patients. As a values-driven organisation, integrity, collaboration, agility, and inclusion are central to our operations. Our 'Own It' culture, driven by values of Accountability & Delivery, Collaboration, Partnership, and Integrity, aims to make us the partner of choice in drug development. We are seeking talented individuals who share our vision and drive to work in a dynamic and supportive environment, helping to shape the industry.

Requirements

  • Ability to use and create spreadsheets in Excel
  • Knowledge of Microsoft Office and Outlook
  • Must have excellent oral and written communication skills to be able to effectively communicate with Laboratory and outside departments.
  • Must have ability to manage multiple tasks with good organization skills and attention to detail.

Responsibilities

  • Assists the Laboratory with Equipment monitoring, including maintaining equipment cleaning and calibration schedules, and equipment records and filing.
  • Investigates and documents temperature excursions.
  • Assists the Laboratory with Sample Management, including receiving patient samples, accessioning patient demographics into the Laboratory Information System, transfer and tracking of samples within the laboratory, storage of samples, and preparation of samples to ship to requested locations.
  • Assists the Laboratory with Inventory, including ordering laboratory reagents and supplies, receiving reagents and supplies and completing/obtaining appropriate documentation, controlling inventory levels and needs of the laboratory, and completing monthly, quarterly, yearly inventory counts.
  • Uses the inventory management system to receive, transfer, and distribute reagents.
  • Assists the Laboratory with filing and archiving all data for the laboratory, including data retrieval as required.
  • Assists the Laboratory with weekly cleaning.
  • Manages laboratory biohazard waste materials and works with Laboratory Management to coordinate removal of biohazard waste.
  • Undertakes other relevant tasks as assigned.

Benefits

  • Competitive base salary and performance related incentives
  • Health and wellbeing programmes including medical, dental, and vision coverage where applicable
  • Retirement and pension plans
  • Life assurance and disability coverage
  • Employee assistance programmes and wellbeing resources
  • Learning and development opportunities through structured training and career pathways
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