Laboratory Services Supervisor

Certified Group Careers • Melville, NY

2d • $70,000 - $90,000

About The Position

Certified Group is committed to partnering with customers to deliver innovative scientific solutions and expertise – So The World Can Trust In What It Consumes™. Our network of 30+ North American and European laboratories serves the food & beverage, dietary supplements, cosmetics, OTC, tobacco/nicotine, cannabis, and hemp industries.

We are seeking a Lab Services Supervisor to play a critical leadership role within our laboratory operations. This position is ideal for a hands-on leader who is passionate about training, quality, and developing high-performing teams.

In this role, you will oversee and deliver laboratory training, mentor staff, and partner closely with management to ensure operational excellence, regulatory compliance, and a positive, professional work environment.

Requirements

• Bachelor’s degree in Life Sciences or a related field required.
• Minimum of two years of analytical laboratory experience and at least one year of experience managing or supervising personnel, or an equivalent combination of education and experience.
• Familiarity with GMP, OSHA, FDA, BAM, APHA, and Compendium methods is required.
• Working knowledge of LIMS and Microsoft Office is required.
• Strong written, verbal, and interpersonal communication skills.
• Excellent organizational and time-management abilities.
• Critical thinking and independent problem-solving skills.
• Ability to interpret written, verbal, and visual instructions.
• Comfortable working in a fast-paced, deadline-driven environment.
• Ability to lead and supervisor a team.

Nice To Haves

• Master’s degree in Life Sciences or a related field preferred.

Responsibilities

• Lead, deliver, and oversee training for new and current laboratory personnel.
• Mentor and coach team members, providing ongoing performance feedback and development support.
• Evaluate training effectiveness and manage corrective action plans when needed.
• Maintain a collaborative, respectful, and safety-focused workplace culture.
• Ensure compliance with the FSNS Quality Manual, SOPs, QC standards, and ISO 17025 guidelines.
• Conduct internal audits related to training and test performance.
• Maintain trainer qualifications and required certifications.
• Process samples and perform testing as needed across multiple laboratory areas.
• Maintain the ability to perform all functions reporting to the supervisor.
• Oversee test results and reporting, including communication of out-of-specification results.
• Address client needs in collaboration with the Management Team.
• Work closely with Operations and Technical Managers to support lab priorities and schedules.
• Identify opportunities to improve operational efficiency through effective training.
• Stay current with industry trends, scientific literature, and professional development opportunities.
• Promote and uphold safety standards for yourself and others. Ensure proper use of PPE and adherence to laboratory safety protocols.

Benefits

• The compensation details provided below reflect the expected pay range for this role, based on the selected compensation structure and applicable guidelines. Actual pay within this range may vary depending on factors such as experience, skills, qualifications, and geographic location. Additional components of total rewards—such as bonuses, benefits, or incentives—may also apply where applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level