Technical Services - Laboratory Supervisor

Soufflet Malt Family of Companies•Calgary, AB

8h•Onsite

About The Position

The Lab Supervisor is responsible for the safe, efficient, and consistent operation of a high-throughput laboratory performing quality testing on barley and malt. This role focuses on day-to-day execution, staff coordination within a unionized environment, and ensuring testing targets are met while adhering to established procedures, collective agreements, and quality standards.

Requirements

Diploma or degree in Food Science, Chemistry, Agriculture, or a related field (or equivalent practical experience)
3–5+ years of hands-on laboratory experience, preferably in grain handling, malting, brewing, or agricultural quality testing
Previous experience conducting wet chemistry tests, such as protein and moisture analyses
Experience operating and troubleshooting common lab instrumentation
Proven ability to manage schedules, resolve conflicts, and maintain fairness and consistency
Practical, solutions-oriented mindset with a focus on keeping operations running smoothly
Clear communication and strong organizational skills

Nice To Haves

Previous experience supervising in a laboratory environment is strongly preferred
Working knowledge of barley and malt quality testing methods is strongly preferred
Familiarity with LIMS or production tracking systems is an asset

Responsibilities

Direct and coordinate daily laboratory activities to ensure timely testing of barley and malt samples.
Supervise laboratory staff and ensure fair and consistent application of workplace policies, job postings, scheduling, overtime allocation, and seniority rules.
Assign work, set priorities, and adjust workflows to meet production and turnaround requirements.
Monitor staffing levels and coordinate shift coverage in accordance with the collective agreement.
Act as the first point of contact for operational issues and escalate as needed.
Ensure all testing is conducted according to approved standard operating procedures and industry methods (e.g., American Society of Brewing Chemists standards)
Verify accuracy and completeness of test results before release.
Maintain sample integrity and chain-of-custody practices.
Oversee routine calibration, maintenance, and cleanliness of laboratory equipment
Ensure adequate inventory of consumables and supplies to support operations.
Troubleshoot testing or equipment issues to minimize downtime.
Foster a respectful, collaborative environment.
Track key operational metrics (turnaround time, backlog, productivity) and provide regular updates to management on lab performance and issues.
Communicate clearly with production, malting, and quality teams regarding sample status and results.
Identify and implement practical improvements to workflow, efficiency, and turnaround time.
Support standardization of procedures and reduction of variability in testing.
Participate in audits with a focus on operational readiness.
Enforce health and safety policies, safe work procedures, and regulatory requirements.