Laboratory Services Coordinator

Planned Parenthood of the Pacific Southwest•San Diego, CA

About The Position

The Laboratory Services Coordinator performs and coordinates specimen processing and test requisition entry using the Laboratory Information System (LIS). The position also handles laboratory administrative and clerical duties, including high-volume data entry. The ideal candidate has strong written communication and interpersonal skills, is committed to customer satisfaction, and is detail-oriented and organized while managing a high volume of requests in a deadline-driven environment.

Requirements

High school diploma or equivalent.
At least 2 years of experience in a laboratory or healthcare environment.
Experience with laboratory information systems (LIS) or practice management systems.
Data entry experience.

Responsibilities

Enter high volumes of test request and results information into the LIS.
Log daily laboratory room temperatures and compile them at the end of each month for the manager's signature.
Receive and sort incoming specimens; accession and batch specimens for runs; and file, store, and retrieve specimens.
Work with the Case Management team to resolve sample issues, including problem-solving, case research, follow-up calls, and documentation.
Answer telephone calls and direct them appropriately.
Maintain records and files as required by the Procedure Manual to support orderly laboratory operations.
Manage inventory, ordering, laboratory resupply, and receipt of orders.
Generate reports as needed.
Support health center efforts to meet productivity and quality metrics.
Support health center and affiliate efforts to meet revenue cycle goals.
Provide administrative and clerical support to laboratory staff.
Train new Laboratory Services Coordinators as needed.